Bug

  • Resolved sirhc

    (@chrisdalmeida)


    2 months, 2 weeks ago

    Today the website logged me out and I was not able ot log back in.

    I had made one change. I added ReCaptcha v3 with a factor of 1.
    So when I tried to login it said login credentials invalid, would not allow me to go to the 2FA, which I also have set up

    So the only was to sort it out was to disable Wordfence. then logged in, disabled reCAPTCHA in login security and I am able to login again

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @chrisdalmeida, thanks for describing your issue.

    Our reCAPTCHA and 2FA are primarily designed to be compatible with the default WordPress and WooCommerce logins only. Conflicts can occur if you’re using WooCommerce and WooCommerce integration isn’t turned on, or your login page is entirely custom to your theme or generated by another plugin.

    We are looking into future compatibility with other popular membership plugins, so by all means let us know if you are using one in this case. There may be other plugins or add-ons that can add a compatible reCAPTCHA to your form. It is possible to run Wordfence with any problematic Login Security features disabled so that you can still benefit from our site scans and real-time protection without causing a conflict.

    Many thanks,
    Peter.

    Thread Starter sirhc

    (@chrisdalmeida)

    @wfpeter thanks for the prompt response. That is exactly what I am doing. WordPress multi site default login, I don’t think I made mention to another plugin. And the issue was resolved by turning recaptcha off in your login security options

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.

Tags