Nice integration, but lacks a critical feature
-
I’ve been using Clearout on my WordPress/Woocommerce site for over a year and it has mostly been transparent in validating emails. However, I recently had a situation where a repeat customer opened a support ticket with us and they could not place an order. Their email was being returned as “gibberish” by Clearout even though it had previously worked fine. I checked the log in Clearout and found this as well.
While the plugin is working as expected, there should be a feature to skip email validation for users/emails that have a role within WordPress. For example, my customers have a role of “Customer”. The only way I found to allow this customer to place an order was to add them to the white list in Clearout. Had the customer not reached out via a support ticket, I would have never known.
Hopefully, this can be added as it would reduce the number of validations needed and prevent customer frustration.
- You must be logged in to reply to this review.