WooCommerce API Generate New Image Everyday

HI @2688shell

For better assistance, can you provide a video showing the issue on your end? For video, you may use https://loom.com or https://www.awesomescreenshot.com/. Please follow the instructions on that page and then paste the URL into this thread.

In the meantime, please note that when you upload an image to your website, multiple copies of the image will be automatically generated in different sizes. However, if you want to disable it, you can follow the guide shared here: https://developer.woocommerce.com/docs/thumbnail-image-regeneration/

Looking forward to hearing from you!

Hi Support,

Here is the video link from my FTP

https://www.loom.com/share/873b9280735b45a0ba94f46e571750b7?sid=78626d99-6f18-4fdc-914c-e97894bc6dd7

As you can see, each month is generating the same amount of the same photo images over and over again.

Hello Joseph,

Thank you for your reply.

After reviewing your video, I noticed that the directories contain image files starting with “000356_M-” followed by a number. To assist further, could you please locate one of these images in the Media Library and share another video showing the details?

This will help determine whether these are exact duplicates or different images.

Additionally, I’d like to review your site’s System Status Report to better understand the issue.
You can find it by navigating to WooCommerce > Status, select Get system report, and then Copy for support.

Looking forward to your response. ??

Best regards.

Hi Support,

Here is the video link of my Media Library

https://www.loom.com/share/2e0be69c5fc4409f93e4be3267674fcc?sid=cf749590-8bf3-4ad7-9c3e-a6cf2df8413e

Here is the System Status Report

WordPress Environment<br><br>WordPress address (URL): https://hintonliquorstore.ca<br>Site address (URL): https://hintonliquorstore.ca<br>WC Version: 9.2.3<br>Legacy REST API Package Version: ? 1.0.4<br>Action Scheduler Version: ? 3.8.1<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.2.22<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 3000<br>cURL Version: 8.2.1<br>OpenSSL/3.1.4<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.36-28<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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Next scheduled: 2024-08-30 20:44:11 +00:00<br>Options: ?<br>Notes: 122<br>Onboarding: completed Action Scheduler<br><br>Complete: 26,500<br>Oldest: 2024-07-29 21:42:33 +0000<br>Newest: 2024-08-29 21:22:31 +0000<br><br>Failed: 34<br>Oldest: 2023-09-20 16:53:20 +0000<br>Newest: 2024-08-29 20:28:19 +0000<br><br>Pending: 9<br>Oldest: 2024-08-29 21:24:31 +0000<br>Newest: 2024-09-05 02:13:17 +0000 Status report information<br><br>Generated at: 2024-08-29 21:22:56 +00:00<br>

Hi @2688shell,

I’m not finding anything out of ordinary in your System Status Report. This points to the issue being on the automation you have to import the products via the API, have you researched on the other end of things?

Kindly note that our support staff—including myself—are not developers who could offer guidance on the API functionality, as we only offer support for the default features and functionality of our products that do not require any custom code to function or integrate.

For further reference, you can find the API documentation here:

• https://woocommerce.github.io/woocommerce-rest-api-docs/
• https://woocommerce.com/document/woocommerce-rest-api/

Kindly note that custom coding is outside the scope of our support policy, but our developer resources portal can help get you going.

You can also join Community Office Hours, the Woo Community Forum, the Woo FB group, or the #developers channel of our Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers also participate.

I wish I could do more, but I hope this points you in the right direction.
-OP