Page Password Not Working

  • Resolved badgersports

    (@badgersports)


    3 months ago

    This page is password protected but when the password is entered on a mobile the site does not load the content

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there, @badgersports! Thanks for contacting us. I’m happy to help you.

    I just tested on my website and I am able to access password protected pages on my mobile.

    Have you tried different devices to see if the issue persists?

    Is this issue happening only to WooCommerce related pages, or all pages?

    Does the issue persist if you disable WooCommerce?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter badgersports

    (@badgersports)

    hi thanks for getting back so quick its when the password is entered that there is an issue

    Hey, @badgersports!

    Thanks for clarifying!

    As I mentioned, I tried on my website and was not able to replicate the issue.
    We can’t check yours because, per forum guidelines, we cannot access private pages, and it is also against guidelines for you to share the password here, so we can’t test this on your website.

    Have you tried different devices to see if the issue persists?

    Is this issue happening only to WooCommerce related pages, or all pages?

    Does the issue persist if you disable WooCommerce?

    Looking forward to your reply.

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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