SSL error and Malware Bytes phishing warning when downloading new reviews

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter searchvista

    (@searchvista)

    Tried Chrome, Edge, Firefox and Brave – all browsers throw an error when accessing admin.trustindex.io.

    Thanks.

    Plugin Support szlifkaszilveszter28

    (@szlifkaszilveszter28)

    Hi, @searchvista !

    Could you please try again after clearing cache? We do not have records about this issue right now.

    Feel free to write us, if you need any assistance,

    Trustindex

    Plugin Support szlifkaszilveszter28

    (@szlifkaszilveszter28)

    Hi,?@searchvista?!

    Thank you for bringing this issue to our attention. We want to reassure you that the?admin.trustindex.io?website is not a phishing site and poses no risk to the security of your data.

    Unfortunately, Malwarebytes has mistakenly flagged this site as a phishing threat. We have already contacted the Malwarebytes team to have this false alert removed from their database.

    In the meantime, as a temporary solution, we recommend adding the admin.trustindex.io domain to the “Manage Exclusions” list in your Malwarebytes settings, allowing you to continue using the site without interruption.

    We appreciate your understanding and patience!

    Thread Starter searchvista

    (@searchvista)

    Thanks for getting back to me. I was able to download reviews using a different device. (Although, this also had Malware Bytes installed, but did not throw a warning.)

    Thanks

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Thanks for the details!

    We’re checking it!

Viewing 5 replies - 1 through 5 (of 5 total)
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