• Resolved doug2son

    (@doug2son)


    Recorded a video on my phone … did a Submit… and in the website dashboard only had voice and no video

    The page I need help with: [log in to see the link]

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  • Plugin Support Naimur Rahman

    (@naimur444)

    Thank you for your message. It seems you’re encountering an issue with permissions.

    To help us troubleshoot, could you please confirm if you have granted all the necessary permissions for video access to the website? Ensuring that the permissions are correctly set might resolve this issue. Also, please make sure you are using the latest version of the plugin.

    If you’ve already checked the permissions and updated the plugin, but the issue persists, please provide us with more details, such as any error messages or the steps you followed, so we can assist you further.

    Looking forward to your response.

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Since we haven’t heard back from you, so we’re assuming the issue is resolved and are going to mark this thread as resolved.

    If you need more help, please feel free to start a new thread.

    Have a good day!

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