purchased subscriptions not beeing added

Viewing 15 replies - 1 through 15 (of 15 total)

  • @mary12c Getting same error when installed and use this plugin. what’s issue there ?

    I get the same error, logged a ticket and get the response that they are working on it, so I think we need to have a little patience ??

    Plugin Support dominikl65

    (@dominikl65)

    Hi,

    Thank you very much for your application.
    I appreciate your patience with this — we are working on a fix, and it will be released early next week.

    As soon as the update is ready for download, I will let you know straight away.

    I am grateful for your understanding and patience.

    the error still persists after the last update.. is it breaking the website???

    • This reply was modified 5 months, 3 weeks ago by halogen11.

    Just tested with the updated version, still the same error. No subscription added and manual subscription gives a fatal error

    Plugin Support dominikl65

    (@dominikl65)

    Hi,

    Please send me a screenshot or the content of this fatal. I will forward it to the developer to take a look as soon as possible.

    Sorry for the inconvenience.

    Plugin Support dominikl65

    (@dominikl65)

    Hi,

    I consulted the developer and got the information that everything should work, however our plugin does not support HPOS and the latest block checkout. Does the problem continue to occur after disabling the new checkout and HPOS?

    Please reach out to me.

    After turning off the HPOS checkout everything is fine. Thanks for the heads up

    • This reply was modified 5 months, 3 weeks ago by halogen11.

    After turning off HPOS, subscriptions are added. However, when I want to suspend one, I get a critical error

    Plugin Support dominikl65

    (@dominikl65)

    Currently, the plugin does not work properly with HPOS enabled, but the developer is already working to have this added and working properly with HPOS within the near future.

    @vantuykomn May I ask you for a screenshot of the content of this error?

    Here you are

    https://drive.google.com/file/d/18GfT605m3EfGD_YLEnxlHL-yRgOWjW3h/view?usp=sharing

    Hi, is there any update?
    I have received same errors, and the subscriptions are not appearing. There is also no way to cancel the subscriptions at the moment? And how do you turn off this: “HPOS”? Could you please help in this regard?

    Plugin Support dominikl65

    (@dominikl65)

    Hi,

    The update should appear in the coming days – the developer is working on fixes and the update itself is already in the testing phase.

    Thank you for your understanding and patience.

    Plugin Support dominikl65

    (@dominikl65)

    Hi,

    I have been informed that the fix has been released and it should already work with HPOS enabled.

    Please update the plugin to the latest version – everything should already be working correctly.

    Hi,
    Unfortunately, I am also experiencing this issue where purchased subscriptions are not being added to my site.

    Here are the details of my setup:

    • WordPress: Version 6.7.1
    • WooCommerce: Version 9.5.2
    • Flexible Subscriptions: Version 1.4.0

    Could you please provide advice on how to resolve this? I’d appreciate any guidance or suggestions to troubleshoot the issue.

    Thank you!

Viewing 15 replies - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.