• Resolved janvasek

    (@janvasek)


    Hi there i have a issue

    if ordinary products are displayed on the page, everything is fast – everything is without problems.

    if “grouped-products” are displayed on the page, the loading of the page is very slow (5 seconds +)

    I have 30 products paging here. each product has maybe 10 grouped products.

    can the loading of the page be optimized somehow? reduce the number of queries, etc.

    “grouped-product” are very slow (php 7.4 or 8.3 doesn’t matter, tested on the default Storefront template)

    I use wp-rocket… but they delete the cache after 24 hours, so the first loading of the page with “grouped-products” is very very slow

    Thank you

    Jan

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hey there, @janvasek! Thanks for contacting us. I’m happy to help you.

    I created a group product with 10 products on my test website and was not able to replicate the issue. Let’s investigate to find out what is causing this on your website.

    Have you created the grouped product with the default WooCommerce interface or do you use any other plugins that can modify the products?

    tested on the default Storefront template)

    When you tested with Storefront, did you also deactivated all plugins but WooCommerce (no other exceptions) to check if the issue persisted?

    If you didn’t, can you please try doing it to check and let us know how it goes?

    You can find more about this in this guide.

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Have a wonderful day!

    Thread Starter janvasek

    (@janvasek)

    Hello, thank you for answer.

    I disable all plugins.

    Allow Woocommerce and Storefront only.

    There is video:

    https://drive.google.com/file/d/16ZAqOp8AEF8xMPlEM6fPyFs9cbykUPBx/view?usp=drivesdk

    First page is page with grouped products = loading is 7 sec.

    Second page is page with normal products – loading is 1,2 sec.

    I activated Query Monitor, there are many queries.

    On page with grouped products are 3008 queries

    On page with normal product are 98 queries

    I repeat that all plugins are disabled.

    Thank you for help

    Thread Starter janvasek

    (@janvasek)

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    Thread Starter janvasek

    (@janvasek)

    It seems to be a problem with update_meta_cache()

    When I completely disabled it, the page with “grouped products” loads immediately, but the products have no image, price, etc…

    add_filter( ‘update_post_metadata_cache’, ‘__return_false’ );

    Hi @janvasek,

    Can you please help us confirm if you’re making the tests on a localhost environment?

    Thread Starter janvasek

    (@janvasek)

    Yes on localhost, but the same situation is on live website.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello janvasek,

    Thank you for your reply.

    I understand you are facing a problem loading a page with grouped products.
    However, we are unable to reproduce that issue on our end.

    Could you share a screenshot of the 3008 queries you noticed on the page with grouped products?
    Inspecting these queries might give us better insights into the issue.

    You mentioned that you have the site uploaded to the live server.
    Could you share the URL so I can check it from my end and diagnose the page loading?

    Looking forward to your response. ??

    Best regards.

    Thread Starter janvasek

    (@janvasek)

    Hello, there is screenshot: https://drive.google.com/file/d/14f-yG9WDw20UvDmCmaJ1yqI4EW_2ZGmk/view?usp=drivesdk

    You can try this page, but it will probably already be cached
    https://woofney.cz/produkty/oblecky-pro-psy/bundy-pro-psy/

    or

    https://woofney.cz/produkty/hurtta/

    products have many properties, many grouped products

    Thank you

    Jan

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @janvasek

    The link you’ve shared seems to be a category archive page. It is common to load the product archive pages slowly because of the number of queries generated when loading many products on a single page. This can happen when each product category has many associated products.

    One potential solution could be to optimize the database queries. This could involve reducing the number of unnecessary queries or optimizing the ones that are necessary. However, this would require a good understanding of SQL and how WooCommerce structures its database.

    Another solution could be to utilize caching more effectively. While you mentioned that WP Rocket deletes the cache after 24 hours, it might be worth exploring other caching solutions like FlyingPress that could cache the grouped products page for longer periods.

    Furthermore, it could also be beneficial to look into using a Content Delivery Network (CDN), like Cloudflare. A CDN could help reduce the load time of your pages by storing copies of your site’s content in multiple locations worldwide, thereby reducing the distance that the data has to travel to reach your visitors.

    I hope this helps! If you have any other questions, please don’t hesitate to ask.

    Thread Starter janvasek

    (@janvasek)

    Thank you for answer.

    And can we pass this topic on to improve Woocommerce for development?

    The problem is also from this angle: if I, as an admin or any logged-in user, do not have pages in the cache, then loading pages with many grouped products is very slow.

    I consider this a very big problem that deserves some optimization.

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @janvasek,

    Thank you for your honest feedback and for sharing your insights.

    We appreciate your suggestions and are always looking for ways to improve our products and services, and input from users like you is invaluable. We have a website where you can submit feature requests and upvote the ones other people submitted and you like. You can check that out?here.

    Please let us know if there’s anything else we can do to help or if you have further questions.

    Have a wonderful day!

    Thread Starter janvasek

    (@janvasek)

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