Customer managed to order an item without tax

Hello @zalazala123 can you submit a systems report please? We’d like to review your settings. You can redact the site url if you feel it necessary.

Go to WooCommerce > Status > Get Systems Report and pasting that here inside using a Code Block.

Hey there, @zalazala123! Thanks for contacting us. I’m happy to help you.

Can you please share screenshots of how you have this set up so we can take a look?

I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

We need screenshots of:

• WooCommerce > Settings > Taxes
• WooCommerce > Settings > Taxes > Standard Rates
• If you have reduced rates and zero rates, please also share those
• Product edit page > Product data > general

Can you please share a screenshot of the order notes and order details? Please remove any sensitive information before sharing it here. I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Here’s an example of what we need:

https://snipboard.io/ga15Gu.jpg

https://snipboard.io/cLyjzl.jpg

Looking forward to your reply.

Have a wonderful day!

Hi @serafinnyc , thank you for your reply, here is the system report:

<br>### WordPress Environment ###<br><br>WordPress address (URL): https://goblin.si<br>Site address (URL): https://goblin.si<br>WC Version: 9.1.4<br>Legacy REST API Package Version: Vti?nik za zastareli REST API ni name??en na tem spleti??u.<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 2 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: sl_SI<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: LiteSpeed<br>PHP Version: 8.0.30<br>PHP Post Max Size: 64 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 10000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.39<br>Max Upload Size: 64 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ?<br><br>### Database ###<br><br>WC Database Version: 9.0.2<br>WC Database Prefix: wp_<br>Skupna velikost podatkovne zbirke: 1584.10MB<br>Velikost podatkov podatkovne zbirke: 1017.48MB<br>Velikost kazala podatkovne zbirke: 566.62MB<br>wp_woocommerce_sessions: Podatki: 4.02 MB + Kazalo: 0.09 MB + Pogon InnoDB<br>wp_woocommerce_api_keys: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_woocommerce_attribute_taxonomies: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_woocommerce_downloadable_product_permissions: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDB<br>wp_woocommerce_order_items: Podatki: 15.52 MB + Kazalo: 4.52 MB + Pogon InnoDB<br>wp_woocommerce_order_itemmeta: Podatki: 77.61 MB + Kazalo: 60.14 MB + Pogon InnoDB<br>wp_woocommerce_tax_rates: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDB<br>wp_woocommerce_tax_rate_locations: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_woocommerce_shipping_zones: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_woocommerce_shipping_zone_locations: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB<br>wp_woocommerce_shipping_zone_methods: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_woocommerce_payment_tokens: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_woocommerce_payment_tokenmeta: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_woocommerce_log: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_actionscheduler_actions: Podatki: 1.50 MB + Kazalo: 2.02 MB + Pogon InnoDB<br>wp_actionscheduler_claims: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_actionscheduler_groups: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_actionscheduler_logs: Podatki: 1.52 MB + Kazalo: 0.45 MB + Pogon InnoDB<br>wp_atum_order_itemmeta: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_atum_order_items: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_atum_product_data: Podatki: 0.19 MB + Kazalo: 0.14 MB + Pogon InnoDB<br>wp_berocket_termmeta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_burst_goal_statistics: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_burst_goals: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_burst_sessions: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_burst_statistics: Podatki: 0.09 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_categorymeta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_cmplz_cookiebanners: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_cmplz_cookies: Podatki: 0.05 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_cmplz_dnsmpd: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_cmplz_services: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_commentmeta: Podatki: 5.52 MB + Kazalo: 5.03 MB + Pogon InnoDB<br>wp_comments: Podatki: 10.52 MB + Kazalo: 14.09 MB + Pogon InnoDB<br>wp_dokan_announcement: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_dokan_orders: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_dokan_refund: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_dokan_vendor_balance: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_dokan_withdraw: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_e_events: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_gla_budget_recommendations: Podatki: 0.20 MB + Kazalo: 0.11 MB + Pogon InnoDB<br>wp_gla_merchant_issues: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_gla_shipping_rates: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB<br>wp_gla_shipping_times: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_jetpack_sync_queue: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDB<br>wp_jetpack_waf_blocklog: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_links: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_litespeed_url: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_litespeed_url_file: Podatki: 0.02 MB + Kazalo: 0.08 MB + Pogon InnoDB<br>wp_mailpoet_custom_fields: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_dynamic_segment_filters: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_feature_flags: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_forms: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_mailpoet_log: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_mailpoet_mapping_to_external_entities: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_newsletter_links: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB<br>wp_mailpoet_newsletter_option: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_newsletter_option_fields: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_newsletter_posts: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_newsletter_segment: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_newsletter_templates: Podatki: 2.52 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_mailpoet_newsletters: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_mailpoet_scheduled_task_subscribers: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_scheduled_tasks: Podatki: 0.05 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_mailpoet_segments: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_mailpoet_sending_queues: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_mailpoet_settings: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_statistics_bounces: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_mailpoet_statistics_clicks: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB<br>wp_mailpoet_statistics_forms: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_statistics_newsletters: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_mailpoet_statistics_opens: Podatki: 0.02 MB + Kazalo: 0.08 MB + Pogon InnoDB<br>wp_mailpoet_statistics_unsubscribes: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB<br>wp_mailpoet_statistics_woocommerce_purchases: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDB<br>wp_mailpoet_stats_notifications: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_mailpoet_subscriber_custom_field: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_subscriber_ips: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_subscriber_segment: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_mailpoet_subscribers: Podatki: 0.02 MB + Kazalo: 0.13 MB + Pogon InnoDB<br>wp_mailpoet_user_agents: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mailpoet_user_flags: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_mclean_refs: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_mclean_scan: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_member_catmeta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_nextcart_seo_url: Podatki: 4.52 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_options: Podatki: 21.39 MB + Kazalo: 1.66 MB + Pogon InnoDB<br>wp_portfolio_catmeta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_postmeta: Podatki: 414.95 MB + Kazalo: 274.52 MB + Pogon InnoDB<br>wp_posts: Podatki: 105.59 MB + Kazalo: 26.13 MB + Pogon InnoDB<br>wp_product_catmeta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_ps_izvozena_narocila: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_ps_prevzemna_mesta: Podatki: 0.22 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_rank_math_internal_links: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_rank_math_internal_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_revslider_css: Podatki: 0.13 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_revslider_css_bkp: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_revslider_layer_animations: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_revslider_layer_animations_bkp: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_revslider_navigations: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_revslider_navigations_bkp: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_revslider_sliders: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_revslider_sliders_bkp: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_revslider_slides: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_revslider_slides_bkp: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_revslider_static_slides: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_revslider_static_slides_bkp: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_shopmagic_automation_outcome: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_shopmagic_automation_outcome_logs: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_shopmagic_guest: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_shopmagic_guest_meta: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_shopmagic_marketing_lists: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_shopmagic_optin_email: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_shopmagic_tracked_emails: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB<br>wp_shopmagic_tracked_emails_clicks: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_snippets: Podatki: 0.08 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_term_relationships: Podatki: 5.52 MB + Kazalo: 2.52 MB + Pogon InnoDB<br>wp_term_taxonomy: Podatki: 0.06 MB + Kazalo: 0.09 MB + Pogon InnoDB<br>wp_termmeta: Podatki: 0.09 MB + Kazalo: 0.09 MB + Pogon InnoDB<br>wp_terms: Podatki: 0.06 MB + Kazalo: 0.09 MB + Pogon InnoDB<br>wp_trp_dictionary_sl_si_en_gb: Podatki: 0.05 MB + Kazalo: 0.05 MB + Pogon InnoDB<br>wp_trp_gettext_en_gb: Podatki: 0.14 MB + Kazalo: 0.16 MB + Pogon InnoDB<br>wp_trp_gettext_original_meta: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB<br>wp_trp_gettext_original_strings: Podatki: 0.16 MB + Kazalo: 0.08 MB + Pogon InnoDB<br>wp_trp_gettext_sl_si: Podatki: 0.20 MB + Kazalo: 0.20 MB + Pogon InnoDB<br>wp_trp_original_meta: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB<br>wp_trp_original_strings: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_usermeta: Podatki: 103.64 MB + Kazalo: 85.19 MB + Pogon InnoDB<br>wp_users: Podatki: 8.52 MB + Kazalo: 7.55 MB + Pogon InnoDB<br>wp_wacv_abandoned_cart_record: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wacv_cart_log: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wacv_email_history: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wacv_guest_info_record: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_admin_note_actions: Podatki: 0.08 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wc_admin_notes: Podatki: 0.13 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_category_lookup: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_cr_customer_devices: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_cr_job_history: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_cr_job_status: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_cr_maint_reminders: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_cr_order_itemmeta: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wc_cr_order_items: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_cr_payment_status: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_cr_payments: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_cr_reminder_logs: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_cr_taxes: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_customer_lookup: Podatki: 6.52 MB + Kazalo: 4.03 MB + Pogon InnoDB<br>wp_wc_download_log: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_wc_order_coupon_lookup: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_wc_order_product_lookup: Podatki: 9.52 MB + Kazalo: 11.06 MB + Pogon InnoDB<br>wp_wc_order_stats: Podatki: 6.52 MB + Kazalo: 5.55 MB + Pogon InnoDB<br>wp_wc_order_tax_lookup: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_wc_product_attributes_lookup: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wc_product_download_directories: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wc_product_meta_lookup: Podatki: 31.56 MB + Kazalo: 42.64 MB + Pogon InnoDB<br>wp_wc_rate_limits: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wc_reserved_stock: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wc_tax_rate_classes: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wc_webhooks: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wcfm_daily_analysis: Podatki: 0.06 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wcfm_detailed_analysis: Podatki: 0.20 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_enquiries: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_enquiries_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_enquiries_response: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_enquiries_response_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_fbc_chat_rows: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_fbc_chat_sessions: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wcfm_fbc_chat_visitors: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_fbc_offline_messages: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_following_followers: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_orders: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wcfm_marketplace_orders_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_product_multivendor: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wcfm_marketplace_refund_request: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_refund_request_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_reverse_withdrawal: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_reverse_withdrawal_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_review_rating_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_reviews: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_reviews_response: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_reviews_response_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_shipping_zone_locations: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_shipping_zone_methods: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_store_taxonomies: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_vendor_ledger: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_withdraw_request: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_marketplace_withdraw_request_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_membership_subscription: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wcfm_messages: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_messages_modifier: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_messages_stat: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_support: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_support_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_support_response: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcfm_support_response_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wcpdf_invoice_number: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wpforms_logs: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wpforms_payment_meta: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB<br>wp_wpforms_payments: Podatki: 0.02 MB + Kazalo: 0.14 MB + Pogon InnoDB<br>wp_wpforms_tasks_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wpmailsmtp_debug_events: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wpmailsmtp_tasks_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wpml_mails: Podatki: 2.52 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wt_iew_action_history: Podatki: 0.25 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wt_iew_cron: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wt_iew_ftp: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wt_iew_mapping_template: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_campaign: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_campaign_list: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_custom_field: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_email: Podatki: 0.05 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_email_user_stat: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_email_user_url: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_form: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_list: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_queue: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wysija_subscriber_ips: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wysija_url: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_url_mail: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_user: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_wysija_user_field: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_user_history: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_wysija_user_list: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_yith_wcan_cache: Podatki: 0.31 MB + Kazalo: 0.09 MB + Pogon InnoDB<br>wp_yith_wcas_data_index_lookup: Podatki: 41.56 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_yith_wcas_index_relationship: Podatki: 98.67 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_yith_wcas_index_token: Podatki: 3.52 MB + Kazalo: 0.00 MB + Pogon InnoDB<br>wp_yith_wcas_query_log: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_yith_wcwl: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_yith_wcwl_lists: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_yoast_indexable: Podatki: 23.55 MB + Kazalo: 6.48 MB + Pogon InnoDB<br>wp_yoast_indexable_hierarchy: Podatki: 1.52 MB + Kazalo: 2.30 MB + Pogon InnoDB<br>wp_yoast_migrations: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB<br>wp_yoast_primary_term: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB<br>wp_yoast_prominent_words: Podatki: 2.52 MB + Kazalo: 6.55 MB + Pogon InnoDB<br>wp_yoast_seo_links: Podatki: 0.09 MB + Kazalo: 0.11 MB + Pogon InnoDB<br><br>### Post Type Counts ###<br><br>acf-field: 10<br>acf-field-group: 4<br>af_prod_lvl_invent: 2<br>attachment: 21456<br>atum_supplier: 3<br>awl-labels: 1<br>br_labels: 1<br>custom_css: 1<br>elementor_library: 1<br>faq: 15<br>language_switcher: 4<br>mailpoet_page: 1<br>nav_menu_item: 136<br>page: 28<br>porto_builder: 17<br>post: 1<br>product: 15700<br>product_variation: 78473<br>rep_devices: 1<br>rep_jobs: 3<br>rep_services: 1<br>revision: 690<br>shop_order: 49277<br>shop_order_refund: 1<br>wacv_email_template: 3<br>wobd-badge-designer: 1<br>wp_global_styles: 2<br>wp_template: 4<br>wpcf7_contact_form: 2<br>wpforms: 5<br>wpt_product_table: 1<br>yith_wcan_preset: 16<br>yith-wcbm-badge: 1<br><br>### Security ###<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?<br><br>### Active Plugins (36) ###<br><br>Additional Order Filters for WooCommerce: od Anton Bond – 1.21<br>Advanced Custom Fields: od WP Engine – 6.3.5<br>WooCommerce Advanced Product Labels: od BeRocket – 1.2.6<br>Advanced Woo Labels: od ILLID – 1.99<br>Better Search Replace: od WP Engine – 1.4.7<br>Code Snippets: od Code Snippets Pro – 3.6.5.1<br>Update products Plugin: od Grega Danilo – 1.0<br>Complianz | GDPR/CCPA Cookie Consent: od Resni?no preprosti vti?niki – 7.1.0<br>EAN for WooCommerce: od WPFactory – 4.9.9<br>Elementor: od Elementor.com – 3.23.4<br>Import Export Suite for WooCommerce: od WebToffee – 1.2.8<br>Jetpack: od Automattic – 13.6<br>Limit Login Attempts Reloaded: od Limit Login Attempts Reloaded – 2.26.12<br>LiteSpeed Cache: od LiteSpeed Technologies – 6.3.0.1<br>Loco Translate: od Tim Whitlock – 2.6.11<br>Maintenance: od WebFactory Ltd – 4.12<br>Porto Theme - Functionality: od P-Themes – 3.1.12<br>Regenerate Thumbnails: od Alex Mills (Viper007Bond) – 3.1.6<br>WooCommerce - Show only lowest prices in variable products: od Fernando Tellado – 1.0.5<br>UpdraftPlus - Backup/Restore: od UpdraftPlus.Com<br>DavidAnderson – 1.24.4<br><br>Woocommerce Single Product Page Customizer: od Geek Code Lab – 2.8.2<br>WooCommerce.com Update Manager: od Automattic – 1.0.3<br>WooCommerce Stripe Gateway: od WooCommerce – 8.6.1<br>Google Analytics for WooCommerce: od WooCommerce – 2.1.5<br>WooPayments: od WooCommerce – 8.0.2<br>PDF Invoices & Packing Slips for WooCommerce: od WP Overnight – 3.8.6<br>WooCommerce: od Automattic – 9.1.4<br>Yoast SEO Premium: od Team Yoast – 23.2<br>Yoast SEO: od Team Yoast – 23.2<br>WP Mail Logging: od WP Mail Logging Team – 1.12.0<br>Perfect Images (Optimize, Rebuild, Replace, Thumbnails, Retina): od Jordy Meow – 6.5.7<br>WP Sort Order: od Fahad Mahmood – 1.3.3<br>WPForms Lite: od WPForms – 1.8.9.6<br>YITH Pre-Order for WooCommerce: od YITH – 2.26.0<br>YITH WooCommerce Ajax Product Filter: od YITH – 5.3.0<br>YITH WooCommerce Ajax Search: od YITH – 2.6.0<br><br>### Inactive Plugins (10) ###<br><br>Backup For WP: od Backup for WP – 6.9<br>CRM WordPress Plugin - RepairBuddy: od Webful Creations – 3.7985<br>GTranslate: od Translate AI Multilingual Solutions – 3.0.6<br>Optimize Images Resizing: od OriginalEXE – 1.4.1<br>PS Dostavni modul: od Po?ta Slovenije – 3.4.0<br>Rank Math SEO: od Rank Math – 1.0.224<br>Variation Price Display For WooCommerce: od Tanvirul Haque – 1.2.0<br>WP Mail SMTP: od WP Mail SMTP – 4.1.0<br>WP Sitemap Page: od Tony Archambeau – 1.9.4<br>YITH WooCommerce Wishlist: od YITH – 3.34.0<br><br>### Must Use Plugins (2) ###<br><br>burst_rest_api_optimizer.php: od  –<br>WordPress automation by Spletne aplikacije: od  –<br><br>### Settings ###<br><br>API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 dni<br>Level threshold: –<br>Log directory size: 3 MB<br><br>### WC Pages ###<br><br>Osnova trgovine: #207 - /trgovina/<br>Ko?arica: #30 - /kosarica/ -  Vsebuje kratko kodo [woocommerce_cart]<br>Zaklju?ek nakupa: #31 - /na-blagajno/ -  Vsebuje kratko kodo [woocommerce_checkout]<br>Moj ra?un: #32 - /moj-racun/<br>Pogoji poslovanja: #55 - /splosni-pogoji/<br><br>### Theme ###<br><br>Name: Porto Child<br>Version: 1.1<br>Author URL: https://www.portotheme.com/<br>Child Theme: ?<br>Parent Theme Name: Porto<br>Parent Theme Version: 7.1.4<br>Parent Theme Author URL: https://www.portotheme.com/<br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: porto/woocommerce/archive-product.php<br>porto/woocommerce/cart/cart-empty.php<br>porto/woocommerce/cart/cart-shipping.php<br>porto/woocommerce/cart/cart-totals.php<br>porto/woocommerce/cart/cart.php<br>porto/woocommerce/cart/cross-sells.php<br>porto/woocommerce/cart/mini-cart.php<br>porto/woocommerce/cart/proceed-to-checkout-button.php<br>porto/woocommerce/cart/shipping-calculator.php<br>porto/woocommerce/checkout/form-billing.php<br>porto/woocommerce/checkout/form-checkout.php<br>porto/woocommerce/checkout/form-coupon.php<br>porto/woocommerce/checkout/form-login.php<br>porto/woocommerce/checkout/form-pay.php<br>porto/woocommerce/checkout/form-shipping.php<br>porto/woocommerce/checkout/payment-method.php<br>porto/woocommerce/checkout/payment.php<br>porto/woocommerce/checkout/review-order.php<br>porto/woocommerce/checkout/thankyou.php<br>porto/woocommerce/content-product-cat.php<br>porto/woocommerce/content-product.php<br>porto/woocommerce/content-single-product.php<br>porto/woocommerce/content-widget-product.php<br>porto/woocommerce/global/form-login.php<br>porto/woocommerce/global/quantity-input.php<br>porto/woocommerce/global/wrapper-start.php<br>porto/woocommerce/loop/add-to-cart.php razli?ica 3.3.0 je zastarela. Nova razli?ica je 9.0.0<br>porto/woocommerce/loop/header.php<br>porto/woocommerce/loop/loop-end.php<br>porto/woocommerce/loop/loop-start.php<br>porto/woocommerce/loop/no-products-found.php<br>porto/woocommerce/loop/orderby.php<br>porto/woocommerce/loop/pagination.php<br>porto/woocommerce/loop/rating.php<br>porto/woocommerce/loop/sale-flash.php<br>porto/woocommerce/myaccount/dashboard.php<br>porto/woocommerce/myaccount/downloads.php<br>porto/woocommerce/myaccount/form-add-payment-method.php<br>porto/woocommerce/myaccount/form-edit-account.php<br>porto/woocommerce/myaccount/form-edit-address.php<br>porto/woocommerce/myaccount/form-login.php<br>porto/woocommerce/myaccount/form-lost-password.php razli?ica 7.0.1 je zastarela. Nova razli?ica je 9.0.0<br>porto/woocommerce/myaccount/form-reset-password.php<br>porto/woocommerce/myaccount/lost-password-confirmation.php<br>porto/woocommerce/myaccount/my-account.php<br>porto/woocommerce/myaccount/my-address.php<br>porto/woocommerce/myaccount/my-downloads.php<br>porto/woocommerce/myaccount/my-orders.php<br>porto/woocommerce/myaccount/navigation.php razli?ica 2.6.0 je zastarela. Nova razli?ica je 9.0.0<br>porto/woocommerce/myaccount/orders.php razli?ica 8.5.0 je zastarela. Nova razli?ica je 9.1.0<br>porto/woocommerce/myaccount/payment-methods.php<br>porto/woocommerce/myaccount/view-order.php<br>porto/woocommerce/single-product/add-to-cart/simple.php<br>porto/woocommerce/single-product/add-to-cart/variable.php<br>porto/woocommerce/single-product/meta.php<br>porto/woocommerce/single-product/product-attributes.php<br>porto/woocommerce/single-product/product-image.php razli?ica 7.8.0 je zastarela. Nova razli?ica je 9.0.0<br>porto/woocommerce/single-product/product-thumbnails.php<br>porto/woocommerce/single-product/rating.php<br>porto/woocommerce/single-product/related.php<br>porto/woocommerce/single-product/review-meta.php<br>porto/woocommerce/single-product/review-rating.php<br>porto/woocommerce/single-product/review.php<br>porto/woocommerce/single-product/sale-flash.php<br>porto/woocommerce/single-product/short-description.php<br>porto/woocommerce/single-product/tabs/tabs.php<br>porto/woocommerce/single-product/title.php<br>porto/woocommerce/single-product/up-sells.php<br>porto/woocommerce/single-product-reviews.php<br><br>Outdated Templates: ?<br>					<br>					<br>						Ve? o posodabljanju<br><br>### WooPayments ###<br><br>Version: 8.0.2<br>Connected to WPCOM: ? No<br>Logging: Disabled<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>printful<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-08-14 13:23:43 +00:00<br>Options: ?<br>Notes: 173<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Zaklju?i: 4.041<br>Oldest: 2024-07-14 13:47:43 +0000<br>Newest: 2024-08-14 10:31:14 +0000<br><br>Spodletelo: 301<br>Oldest: 2023-04-24 09:58:09 +0000<br>Newest: 2024-08-06 14:30:15 +0000<br><br>V obdelavi: 3<br>Oldest: 2024-08-15 10:31:14 +0000<br>Newest: 2024-08-19 18:49:24 +0000<br><br><br>### Status report information ###<br><br>Generated at: 2024-08-14 10:37:07 +00:00<br>

Hello @zalazala123

Thank you for getting back to us.
Since this is a public forum, there are some limitations on the information we can ask you to share here.

To help us look into this further, could you please create a ticket through your?WooCommerce.com?account?

Once you’ve done that, share your ticket number with me here, and I’ll follow up on it right away.
You might get an AI reply, please ignore that for now.

If you have any more questions or concerns, feel free to ask.
We’re always here to assist you.

Best regards.