I can’t search for orders with the generated custom order ID in DOKAN

  • Resolved aboud589

    (@aboud589)


    6 months, 3 weeks ago

    Hello,

    I’m currently using Dokan multivendor marketplace theme. I have implemented custom order IDs using Sequential Order Number for WooCommerce plugin, but I’m unable to search for orders using these custom IDs in the Vendor Dashboard of my Dokan multivendor theme.

    Steps to Reproduce:

    1. Customized the order IDs using my plugin.
    2. Attempted to search for an order using the custom order ID in the Vendor Dashboard.

    Expected Behavior:

    The search function should return the correct order based on the custom order ID entered.

    Actual Behavior:

    The search results do not return the order associated with the custom order ID. Instead, the results only seem to work with the default WooCommerce order IDs.

    I would appreciate any assistance or guidance on how to resolve this issue. Thank you in advance!

Viewing 1 replies (of 1 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @aboud589,

    Thanks for reaching out.

    It seems the Dokan plugin you are using would be referring?post_id?instead of our sequential number. We suggest you contact the vendor plugin and request them to use?$order->get_order_number()?instead of referencing?$order->id?or?$order->get_id()?when fetching order data.

Viewing 1 replies (of 1 total)
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