[NSFW] Bug Report: Product Attributes Not Displaying Terms in Submenu

  • Resolved beaubhavik

    (@beaubhavik)


    3 months, 2 weeks ago

    Describe the bug
    A clear and concise description of what the bug is:
    When adding attributes to products, the terms do not appear in the submenu under “Configure terms”.

    Expected behavior
    The terms for the product attributes should be visible in the submenu after clicking “Configure terms”.

    Actual behavior
    The terms are not displayed in the submenu after clicking “Configure terms”.

    Steps to reproduce

    1. Navigate to the WooCommerce Products section.
    2. Add attributes to a product.
    3. Open the attributes submenu.
    4. Click on “Configure terms”.

    Screenshots

    1. Attributes added: https://prnt.sc/0e-Tdxirgyjs
    2. Configure terms click: https://prnt.sc/ThgazmSB3lkd
    3. Terms not displayed: https://prnt.sc/jrexNW0GZmAG

    WordPress Environment
    We use the WooCommerce System Status Report to help us evaluate the issue. Without this report, we won’t be able to fully evaluate this issue.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hey there, @beaubhavik! Thanks for contacting us. I’m happy to help you.

    Do you mind clarifying the issue a bit more so we can assist you further?

    The terms are not displayed in the submenu after clicking “Configure terms”.

    On the screenshot you shared, the only term on the attribute is “default”

    And as you can see here, the term is showing:

    You can use the the fields on the left to add new terms.

    If you click on configure items on Subscribe and Save, which has more terms, do they all show?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter beaubhavik

    (@beaubhavik)

    Hi Carolin,

    Thank you for your response.

    The issue I’m facing is not just about the terms being displayed. The main problem is that after clicking on “Configure terms” for any attribute, the configured terms submenu is not appearing under the Products menu. This makes it confusing for a regular admin user because they can’t see the terms listed in the left menu under Products, beside the Attributes. This absence creates a navigation issue and makes it hard to know which screen they are currently on or to manage the terms efficiently.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello beaubhavik,

    Thank you for your reply.

    The main problem is that after clicking on “Configure terms” for any attribute, the configured terms submenu is not appearing under the Products menu.

    Could you explain this point?
    Do you want terms like “Biweekly”, “Every Eight Weeks” and “Every Six Weeks” to appear in the sidebar?

    Once I have a better understanding of your query, I will be happy to assist further. ??

    Best regards.

    Thread Starter beaubhavik

    (@beaubhavik)

    Hello, @doublezed2

    Issue:
    When clicking on “Configure Items” (screenshot: https://prnt.sc/_BP4Pta31VP8), the terms are displayed, but the left submenu (similar to “Attributes”) is not activated.

    Screenshot Reference:
    https://prnt.sc/So8zf9T4NLs-

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @beaubhavik

    When clicking on “Configure Items” (screenshot: https://prnt.sc/_BP4Pta31VP8), the terms are displayed, but the left submenu (similar to “Attributes”) is not activated.

    Are you saying that you can’t find the option to configure attribute terms? Or are you looking for more advanced options for the attribute terms?

    For better assistance, can you provide a video explaining the issue on your end? For video, you may use https://loom.com or https://www.awesomescreenshot.com/. Please follow the instructions on that page and then paste the URL into this thread.

    However, please note that the attribute terms don’t require any other configuration. More info: https://woocommerce.com/document/managing-product-taxonomies/#product-attributes

    I hope this provides some clarity. Please let us know if you have any other questions!

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @beaubhavik

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks!

    Thread Starter beaubhavik

    (@beaubhavik)

    @shameemreza Okay.

Viewing 7 replies - 1 through 7 (of 7 total)
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