Can’t find and translate string

  • Resolved eldev

    (@eleanawebdev)


    7 months, 1 week ago

    Hello,

    I’ve been able to use Loco translate to translate most of the plugin, with the following exception:

    Both on the launcher and on the Points& Rewards tab under My account, I have created Rewards that convert Points to Coupons. When the user clicks the Redeem now button in any of those rewards, an input field appears for the user to input the amount of points they want to redeem. If the amount of points the user enters is lower or higher than the allowed amount, then a message appears in red letters (see screenshot).

    It’s that message (two messages, one for min and one for max amount) that I can’t figure out how to translate. However, it’s really important for UX. Could you please help me out?

    Thank you for your time.

    Scrsht1: https://snipboard.io/SlGVzj.jpg
    Scrsht2: https://snipboard.io/tv2iFO.jpg

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support haripradeepa

    (@haripradeepa)

    Hello,

    Thank you for reaching out. This is Haripradeepa from the Customer Support Team.

    I just wanted to let you know that one of our amazing support agents has already responded to your ticket. Please feel free to continue the conversation regarding this issue using the ticket created.

    We want to make sure we address your concerns as efficiently as possible.

    Thank you for your cooperation!

    Regards,

    WPLoyalty Support Team.

    Thread Starter eldev

    (@eleanawebdev)

    After following your guidenace I was able to find the missing strings and translate them. Thanks for your quick and efficient communication!

    Plugin Support haripradeepa

    (@haripradeepa)

    Hello there,

    Thank you so much for providing us with your valuable feedback.

    Please don’t hesitate to contact us if you have any further questions. We are always here to assist you in any way we can.

    Thanks

    WPLoyalty Team

Viewing 3 replies - 1 through 3 (of 3 total)
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