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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @selvakumarsns

    Which payment gateway are you currently using? WooCommerce doesn’t provide any card payment method by default and doesn’t have control over it. The issue might be connected to the payment gateway plugin you’re using.

    Since this forum is dedicated to support related to the WooCommerce core plugin, I’d suggest posting in your payment method plugin’s support forum for further help with this.

    In the meantime, you can run a conflict test to help you identify the cause of the issue. More info: https://woocommerce.com/document/how-to-test-for-conflicts/

    I hope this helps! If you have any other questions, feel free to ask.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @selvakumarsns

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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