Hey there, @jacobph94! Thanks for contacting us. I’m happy to help you.
Have you made any changes to the website recently? This could be adding or removing plugins or custom code, updating the theme or plugins, etc.
Can you please install?Pixel Helper Chrome Extension?and run a test transaction and check if you see any errors or warnings?
Additionally, you can check?Facebook Analytics?Events Debugging reports for Purchases. You will see the latest data recorded for this event, including things like parameters, URLs, etc. It can help to catch anomalies.
Please share your findings with us.
Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Looking forward to your reply.
Have a wonderful day!
