• Resolved mvgalindez

    (@mvgalindez)


    Hello, it is happening to me that since I updated WooCommerce to version 9.1 onwards, the order notes stop showing when I place the cursor on the order status, can you help me know what may be happening, this is a function that I use daily and it makes my work easier, at this moment I leave version 9.0.2 active, which is as far as I still see that functionality. I leave a screenshot for a better explanation, I would appreciate a quick response.

    Best regards

    screenshot version 9.0.2: https://prnt.sc/7kOrokWlAP_L https://prnt.sc/fCHhbbcu_GL8

    screenshot version 9.1.4: https://prnt.sc/go0i77gzYKYB

    • This topic was modified 3 months, 3 weeks ago by mvgalindez.
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  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @mvgalindez,

    Thank you for reaching out.

    when I place the cursor on the order status, can you help me know what may be happening, this is a function that I use daily and it makes my work easier

    If I understand you correctly, you’re having trouble viewing order notes when you hover over the order status in your WooCommerce order lists.

    From my understanding, order notes can only be accessible once you click on the order itself. You can read more on order notes from this guide.

    Looking at my current setup running on WooCommerce V9.1.4, I could notice when I hover over the order statuses I get details about the statuses like linked here: https://snipboard.io/Neh2HI.jpg.

    Are you not getting any details about the status once you hover over your order status, like from the screenshot shared above?

    Hi @ckadenge

    Thanks for the reply.

    I think the initial message is clear. You have screenshots for checking the difference in information when updating WooCommerce to the latest versions. For some reason, you have omitted this note information in the order’s quick view, which was always present in previous WooCommerce versions. Please check internally with your team. This feature is very useful, and it is no longer showing.

    Thanks.

    Hey, @mvgalindez, @djwilko12.

    Thanks for reporting this! I was able to replicate it on my website.

    I have reported it on GitHub so the devs can take a look. If you wish, you can follow the report for updates here. ??

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    Thank you very much @carolm29 for taking care of this!

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