Table Chart won’t upload csv file

  • Resolved bingbong1111

    (@bingbong1111)


    3 months, 3 weeks ago

    Hello. I’m having the following issue with the creation of a Table Chart: I’m trying to upload a csv file that was created with Excel 2007. The file seems to upload but the Example data that is in the preview section does not change. I would like to manually enter the data but it does not seem to have that option as the Bar Charts do.

    Has any else experienced this problem?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @bingbong1111,

    Thank you for your topic.

    We have checked your case, but unfortunately were not able to face the given issue.

    Most presumably it is an individual case. For further investigation of your case we would like to ask you to provide us with the following information.

    1. Send us a short video where the given case will be visible.
    2. What version of the plugin you are using currently.
    3. Also, let us know the PHP and WP versions.

    Looking forward to hear from you soon.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear?@bingbong1111,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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