Jetbackup not restoring backup

Hello csmadhu,

Thank you for reaching out! To clarify, the error you received indicates that the source DB prefix doesn’t match the current DB prefix. This would be considered a migration and is unavailable in the JBWP plan you currently have installed. You can resolve this error by manually changing the current DB prefix or upgrading JBWP tiers.

Here is a guide to change the table prefix: https://kinsta.com/knowledgebase/wordpress-table-prefix/

Feel free to explore the JBWP tiers at the following link: https://billing.jetapps.com/index.php?rp=/store/jetbackupwp

Best Regard

The JetApps Team