ApiError: Unable to insert blog

  • Resolved wplmu2024

    (@wplmu2024)


    3 months, 3 weeks ago

    Just completed a migration to a new host and the “Set up Jetpack” is throwing an error. It’s saying: An error occurred. Please try again.

    In the migration, the xmlrpc.php is now stored in the /cms directory. Is there a way we can update this in Jetpack or something the service can help resolve?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @wplmu2024,

    Thanks for your message. I have updated the xmlrpc.php directory path on our end; let’s try to see if Jetpack connects this way.

    Please try cycling the Jetpack connection by deactivating Jetpack in your wp-admin dashboard at Plugins > Installed Plugins and then reactivating it and connecting to WordPress.com again.

    More info on how to do that can be found here: https://jetpack.com/support/reconnecting-reinstalling-jetpack/

    Let me know how you go!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello @wplmu2024,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

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