An error occurred while installing the template acy_report

Hi,

Could you please try to create a new template and let me know if you have an error?

I don’t even get that far. As soon as I open the plugin, the error appears, no matter which menu item I select.

Hello,

This error message can show up when one of the system emails fails to be saved in your database. This can have various causes, such as a full database, a missing column, a security that rejected the content, etc…

For now, you could click the “Nein, danke” link at the bottom of the page, then the skip link at the top-right of the next page.

You could also take a look at your database error logs file if you have access to it in order to find the cause of this error.

Error in Log-File

WordPress database error Table "skcit_db001.wp_skcit_comacym_list doesn't exist

How can i create this table ?

The AcyMailing tables should be named like this:

prefix_acym_list

In this error message, the prefix seems to be missing the trailing “_”. Or maybe all your database tables have “wp_skcit_com” as prefix?

You can open the file wp-content/plugins/acymailing/back/tables.sql to find the tables creation queries we use to create our tables. Note that all occurrences of “#__” must be replaced by your database tables prefix (be it in the table names or the constraints).

The table prefix is ??correct. Yes, it is set unusually, but it was like that. So it can’t be that

Could you please check that AcyMailing tables exist in the database skcit_db001?

these tables were created

A lot of tables are missing, here are all the tables that should be created when installing AcyMailing:

Could you please try to deactivate and remove AcyMailing, delete all the acym tables from the database and try to install again?