Compatibility with FileBird

  • Resolved 2candela2

    (@2candela2)


    4 months ago

    Hello and thanks for the plugin

    I am using FileBird. When the vendors add a featured image for products, they can’t see the folders created in the Media Library, but if they go to the Media Library, they can. Can you tell to me what should I do for the vendors to be able to have the folders?

    Thanks a lot and have a good day

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Yeasin Arafat

    (@yeasinarafathridoy)

    Hi 2candela2,

    We understand that you’re experiencing an issue with FileBird and Dokan where your vendors can’t see folders in the Media Library when adding featured images for products.

    Unfortunately, there’s currently no compatibility between FileBird and Dokan that’s causing this behavior. Due to this limitation, the folder feature from FileBird is not accessible within the Dokan vendor dashboard at this time. I hope it helps.

    All the best,

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @2candela2

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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