DOES NOT WORK! CHECK YOUR CART FUNCTIONS!

  • blsx3

    (@blsx3)


    4 months ago

    Imagine spending days, evening hours, uploading images, adding links, tags, descriptions. You click on manage to see a ‘preview’ of the gallery. Looks great! Links are working (you think)…….Then one day….

    Your on your website checking things over. You click on your item. It links over to to a “checkout” page that you have set up with your dropship vendor(s). You click on said cart and get “Sorry, your cart is empty. Please add product”

    I check the other items I have in another drop ship – SAME DAMN THING!

    I check the other one – SAME DAMN THING!

    What to do – SEND SUPPORT A TICKET

    What does Support do – DOES NOT REPSOND

    What to do – SEND SUPPORT A NEW TICKET THE NEXT DAY

    NEXT – I spend days / hours updating galleries re-adding links, still waiting for support to respond. I use Elementor to redo my galleries, adding links that should have worked in the first place in FOO GALLERY, STILL WAITING FOR SUPPORT TO RESPOND.

    So I delete plugin and cancel subscription.

    What Happens? I LOSE ALL THE DESCRIPTIONS, TAGS AND META THAT I ADDED IN MY MEDIA FILE!

    FU FOO!

    FU!

    STILL WAITING FOR SUPPORT TO RESPOND

    • This topic was modified 4 months ago by blsx3.
    • This topic was modified 2 months, 2 weeks ago by blsx3. Reason: SUPPORT SUCKS! HAD TO SPEND HOURS AND NOW HAVE TO SPEND EVEN MORE TIME UPDATING DESCRIPTIOINS AND TAGS ON 70 PLUS ITEMS!
Viewing 1 replies (of 1 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @blsx3

    I’m sorry to hear about the issues you’ve encountered with FooGallery.

    From your description, it sounds like the problem might be due to a gallery settings misconfiguration. We genuinely want to help you get this resolved and improve your experience with our FooGallery.

    To get a better understanding and assist you more effectively, could you please open a ticket by navigating to FooGallery -> Help when on your WordPress admin panel and then clicking on the “Support” tab? In your ticket, please include as much information as possible, including a link to a page(s) where the gallery is displaying the behavior you described.

    Once we have this information, we’ll analyze the issue and provide you with a solution. We appreciate your patience and look forward to helping you resolve these issues.

    Thank you for bringing this to our attention, and we hope to improve your experience with FooGallery.

    Kind regards,
    Elvis

Viewing 1 replies (of 1 total)
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