• Resolved dspink

    (@dspink)


    Building a site with nothing but hello theme and elementor (both latest versions) at the moment, was working this morning, updated to wordpress 6.6 now the editor doesn’t load and asks if you want to enable safe mode. If I create a new page and save before editing in elementor I get the preview can’t be loaded issue.

Viewing 11 replies - 1 through 11 (of 11 total)
  • moesioli

    (@moesioli)

    i’m struggeling with the same issue. Since 6.6 it just don’t load the elementor edit session.
    with a little pause of 10 minutes it works for edit sessions. but then it stops again.

    • This reply was modified 8 months ago by moesioli.
    Plugin Support Denny Paul

    (@thetechxpert)

    Hello @dspink ,

    Thank you for contacting us.

    The issue has been resolved in the latest version 3.23.1

    SS: https://imgur.com/hkH5L8b

    Please try updating to the latest version and check if that helps.

    Best Regards

    Thread Starter dspink

    (@dspink)

    @thetechxpert sites are on that version and still will not load with wordpress 6.6

    Can replicate that error aswell:

    Interface “Elementor\Has_Validation” not found
    Class “Elementor\Modules\ConversionCenter\Module” not found

    and many more ??

    Thread Starter dspink

    (@dspink)

    Performed a roll back to WP 6.5.5 and elementor works perfectly again so it’s definitely an issue.

    andytranhung

    (@andytranhung)

    Elementor editor doesn’t open after the wordpress update 6.6/

    Elementor Custom javascript stop working on web page / Need to enqueue as seperate .js in order for js to work.

    Plugin Support marthaeli

    (@marthaeli)

    Hi @dspink @andy,

    I am not able to reproduce the issue, on my site the elementor editor loads correctly and I have the latest Elementor versions of the plugin and worpress Current version: 6.6.1

    Please try the site in a different environment or a local site.

    Let us know if you need additional assistance.

    Kind Regards

    Plugin Support Joel

    (@joelsm)

    Hello,

    Since we have not received an update from your side, I will complete this support. 

    Please create a new ticket if you have a new query. 

    Thank you.

    tkucey

    (@tkucey)

    @dspink darn I thought that would work! But nope. Downgraded to 6.6.1 and 6.6.0 and no joy.

    @everyone any ideas or solves for you yet?

    Thread Starter dspink

    (@dspink)

    @tkucey 6.5.5 worked for me on one site. Also make sure your max memory limit is 512.

    It’s very strange, on another site hosted elsewhere works fine with latest updates. Could be server resources related.

    leo35627

    (@leo35627)

    After updating to WordPress 6.6, you’re experiencing issues with Elementor’s editor not loading and encountering “Preview can’t be loaded” errors.  To address this, consider the following steps:

    1. Check System Requirements: Ensure your server meets Elementor’s system requirements, including PHP version and memory limits.
    2. Increase Memory Limit: Low memory can hinder Elementor’s performance. Increase the memory limit to at least 256M by adding define(‘WP_MEMORY_LIMIT’, ‘256M’); to your wp-config.php file.
    3. Resolve Plugin Conflicts: Deactivate all plugins except Elementor and Elementor Pro to identify potential conflicts.If the issue resolves, reactivate plugins one by one to pinpoint the culprit.
    4. Switch to a Default Theme: Temporarily change your theme to a default WordPress theme (e.g., Twenty Twenty-One) to determine if the Hello theme is causing the problem.
    5. Enable Safe Mode: activate Elementor’s Safe Mode to troubleshoot without interference from themes or plugins.  If the editor loads in Safe Mode, a conflict is likely present.
    6. Adjust Editor Loader Method: In Elementor settings, navigate to the Advanced tab and enable the “Switch Editor Loader Method” option.  This can resolve loading issues. citeturn0search2
    7. Clear Cache: Clear your browser cache and any server-side caching mechanisms to ensure you’re loading the most recent versions of scripts and styles.
    8. Review Browser Console for Errors: Inspect your browser’s console for error messages that could provide insights into the issue. Right-click on the page, select “Inspect,” and navigate to the “Console” tab to identify any errors.

    If, after these steps, the problem persists, consider reaching out to Elementor’s support team for further assistance.

Viewing 11 replies - 1 through 11 (of 11 total)
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