• Resolved victah

    (@victah)


    Hey,

    In my site I altready use another plugin to take care of the subscriptions. How can I stop sending the user the email about Account Verification? I don’t get if its your plugin or the WP mail SMTP that does it but as I already send new users a verification they would get two and that’s not what I want

    Thank you

    Vittorio

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  • Plugin Support Mihai Joldis

    (@misulicus)

    Hi @victah

    The EDD verification email is sent when an existing order exists on your website under the email [email protected] for example and the same person, or someone else tries to make a new purchase using the same email.

    This is so that we can verify and validate that it’s the same user making the purchase and it can’t be disabled.

    • This reply was modified 4 months, 2 weeks ago by Mihai Joldis. Reason: changed example email
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