Error when running Clean Talk Malware scanner

  • Resolved nnyll

    (@nnyll)


    8 months ago

    Hey there, I got an error “critical error” message on the front side of my website.

    I was able to log into it, and everything is updated. I perform the CleanTalk Malware Scanner and got two different codes:

    First was:

    The error occured
    Internal server error
    Stage: auto_cure

    I tried again and got this code:
    The error occurred
    Internal server error
    Stage: get_cms_hashes

    Please help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @nnyll,

    We need more details on this issue. Please contact us via our private Ticket System: https://cleantalk.org/my/support/open

    Please, paste the link to this topic, so we can identify you quickly.

    Plugin Support SergeM

    (@serge00)

    I see that the private ticket is resolved now, so I’m marking this topic as “resolved” too.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
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