Script Not Loaded on Checkout Page

  • Resolved Paul Buijs

    (@paulbuijs)


    4 months, 1 week ago


    I have a Klaviyo email sign up form code inserted in the footer via Elementor. It displays as intended site-wide. But on the checkout page (when an item(s) is in the cart) the form is not displayed. I think it could be related to how the theme handles checkout. 

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    Update: I was able to get it working by forcing the script onto the checkout page using a code inserter plugin. The Klaviyo plugin does it for the rest of the site and designed to work with Woocommerce so still could be theme related. I am using Loobek WooCommerce theme

    The page I need help with: [log in to see the link]

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  • Plugin Author klaviyo

    (@klaviyo)

    Hello, Klaviyo’s onsite script (which enables Signup Forms to be published) intentionally does not load on the checkout page. If you want to display a Klaviyo Signup Form on your checkout page, you will need to implement a customization that forces Klaviyo’s onsite script to load on your checkout page, as you mentioned.

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