The plugin turns off automatically

  • Resolved manhjk

    (@manhjk)


    7 months, 4 weeks ago

    Hello,

    I have installed and turn on/activate a plugin. When I go to plugin settings, change something (probably no really matter what exactly) and save, then site “You do not have permission this site” (I am logged in as an administrator). When I go to the plugins list after that, I see that plugin is turned off/deactivated. I enabled WP_DEBUG, but nothing was logged. This behavior is fully reproduced.

    What can be the reason of that? Previously I have successfully used this plugin. After one of updates probably it stopped working (I do not know when exactly, because this plugin work fully automatically…). For now I have installed plugin version 5.55.0. WordPress 6.5.5 with WooCommerce 9.0.2.

    • This topic was modified 7 months, 4 weeks ago by manhjk.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    Please ensure it is the correct settings page /wp-admin/admin.php?page=cr-reviews-settings
    If you still cannot access the plugin settings page, please try to deactivate all plugin except CusRev, WooCommerce, switch to a standard theme of WordPress and check this issue again.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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