Good concept but full of bugs

  • Let’s start with the good: the plugin design and concept are really good. Functionally speaking, Eventin is great.

    Unfortunately, there are many inconsistencies that make the current version (4.0.3) unfit for production use. Here are examples:

    • Location management: sometimes, you edit the location and it isn’t saved. You can do it as many times as you want and it just won’t save for that event. The only solution I’ve found is to do a minor edit to the description and then it will save.
    • Event URL: unable to change an event URL. I couldn’t find a workaround for this one.
    • Attendee management: this is when it gets REALLY BAD ?? If I add attendees via the back-end, they are counted twice on the front end. Then I went to the front-end and was able to overbook the event. So I removed events from the back-end, and the count on the front-end remained the same. Worst of all, different components of the plugin take attendee count information from different pieces of information: either the number of sales (Woocommerce), a database tag, or the count of attendees.

    I have been trying to use the pro version for about two weeks and there is one bug after another; I have reported five and I have stopped reporting new ones for now, for lack of time. At the beginning, support was helpful, but I haven’t heard back from them in two days.

    All in all, I hope they can fix all this and give the good product design the code it deserves.

Viewing 1 replies (of 1 total)
  • Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi,

    Greetings! Thank you so much for getting in touch with us. We sincerely apologize for any inconvenience you may have experienced with Eventin.

    Regarding location management: Rest assured, we are looking into this matter as our top priority, although it has been a rare occurrence. We are determined to resolve any potential issues.

    Event URL: We are happy to inform you that the problem has been fixed in the most recent version, allowing you to modify the event URL after publishing the event.

    Attendee management: We acknowledge the current challenges and our team is actively working on revamping the entire attendee management system.

    We are dedicated to enhancing our platform continuously. Your insightful recommendations are instrumental in our improvement efforts. Thank you for your support and hope you might change your mind about the review after having the fixes.

    Regards

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.