Hi @sitharaek
From your explanation, the issue seems to be connected to the API integration with your local ERP system. Since the backend prices are updating correctly, this indicates that the synchronization between your ERP system and WooCommerce is functioning as expected.
However, the issue with the front end suggests that there might be a problem with the way the updated data is relayed to the front end. This could be due to a variety of reasons, including potential conflicts with other plugins, issues with your theme, or possibly a problem with the WooCommerce core files.
Since you’ve already tried clearing the cache, disabling plugins, and switching to a default theme, I recommend checking the API logs for errors. This might give you a clue as to why the frontend prices are not updating.
Additionally, head over to WooCommerce → Status → Tools, and do the following:
- WooCommerce transients – Clear
- Expired transients – Clear
- Clear template cache – Clear
- Capabilities – Reset Capabilities
- Clear customer sessions -Clear
- Product lookup tables – Regenerate
- Regenerate the product attributes lookup table – Regenerate
Next, please clear your browser cache and then check back again.
Also, please note that this particular forum is meant for general support with the core functionality of WooCommerce itself. For development and custom coding questions, it’s best to ask for insight related to those on either the WooCommerce Advanced Facebook group or the WooCommerce Community Slack. Many of our developers hang out there and will be able to offer insights into your question. You can also seek help from the following:
I hope this helps! If you have any other questions, feel free to ask.
