[NSFW] GA4 not counting traffic

  • Resolved bobivass

    (@bobivass)


    4 months, 3 weeks ago

    Hello,

    I installed and activated the Cookie Consent Banner plugin (premium version).

    Now I have a significant drop in my GA4 stats. Probably, I didn’t setup the plugin correctly.

    Here are my “Google Consent Mode” options

    Can someone help me with this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Support

    (@nikelschubert)

    Hi, it really depends on your legal interpretation of GDPR. I unfortunately can not give any counsel on that. So please understand my explanation as possible examples which need to be clarified with your legal counsel.

    If you would for example set all switches “opt-in/default” to true, all users which land on your page would be allowed to be tracked until they opt -out. Probably that is what you are aiming for.

    Most lawyers say in GDPR you need an opt-in and not an opt-out. For that you would need to change the compliance type to “opt-in” on tab “Compliance & Behaviour”.

    If you do so, you see that the layout of the switched on the google consent mode tab will change a bit. You need “opt-in” to true in this case as well.

    You find some additional help here in the docs: Google Consent Mode on wordpress

    I hope I could help a bit. I need to close this topic as it is not allowed by wordpress to give support for premium plugins on this forum. Please contact me on the info@ mail if you have further questions.

    Regards

Viewing 1 replies (of 1 total)
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