Restore not working: MySQL Server Has Gone Away

  • Resolved sreejan1508

    (@sreejan1508)


    4 months, 3 weeks ago

    Hello
    I am trying to restore but everytime I get the log message MySQL Server Has Gone Away

    So it doesnt pass the database stage.

    Also what does the message “Max packet size: 256 MB ” mean? How do I increase it as many of my backup files are above that limit

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  • Plugin Support nrobertsudp

    (@nrobertsudp)

    Hi there,

    Could you share your restore log using pastebin or similar?
    Normally this message is due to a poor server connection.

    Best regards,

    Nick

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