• Resolved RataCross

    (@ratacross)


    Hi, we are working on a new site (I cannot share the page publicly) and we are using the events calendar free plugin. I have another plugin that loads data via AJAX that I’ve been using for many years with no issues. When I try to load the data on a page, it takes 5-12 seconds to load. When I disable the Events Calendar plugin, it loads instantly. I’ve tried everything: changing PHP version, changing themes, disabling all plugins, one by one, disabling WP Heartbeat… nothing fixes the issue. The only thing that fixes the issue is disabling the Events Calendar plugin.

    I have other websites running on the same server without any issue. I am not sure what to do next. Is there a way to reduce the number of AJAX requests made by the Events Calendar? Can I disable anything else? I looked everywhere and other than moving the site somewhere else, I don’t know what to do.

    I was going to upgrade the plugin, but at this point I’m not sure if that’s an option we want to pursue.

    Thanks,
    Mariana

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter RataCross

    (@ratacross)

    Issue solved. I used the Debug Bar and noticed there was an issue with authentication (site URL was protected). Disabled protection and that fixed the issue.

    kevin180

    (@kevin180)

    Hi! I’m having this same problem. I’m not exactly sure what you did to get it fixed? Could you give me some additional details on where you made this change and what needed to happen? Thanks!

    Plugin Support Darian

    (@d0153)

    Hi @kevin180

    I understand that the issue is important to you. It would be really helpful if you could open a separate thread about the issue and provide as much additional information as possible for us to investigate further. If you could also include a page URL where we can check the issue, that would be greatly appreciated.

    Thank you for your cooperation.

    rameshh

    (@rameshh)

    Hi Darian,

    I am having issue on event day tab, when i am clicking the Day tab it is showing “All Day” & “Ongoing” event, but we need to get today’s event only, can you please help on that.

    Also if i keep one event and tried to click on event Day tab, it is working but if i created more than event it is not working.

Viewing 4 replies - 1 through 4 (of 4 total)
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