• Resolved FutureX5

    (@futurex5)


    Just installed the plugin. The thumbnails show up and if I click the navigation arrows for either the main images or the thumbnails they main images does change but the thumbnails don’t slide.

    FutureX

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @futurex5,

    Thank you for sharing the page link. We have taken a look at the issue and have identified the reason behind it. It appears that there are some additional CSS styles being used as custom CSS which are overriding the default functionalities.
    Please try removing the CSS highlighted in the screenshot and hopefully, the thumbnail slider will start working again.

    You can view the screenshot here.

    Apply the solution and let us know if it works Look forward to hearing from you.

    Have a nice day!

    Thread Starter FutureX5

    (@futurex5)

    Thank you for the response. Yes I see that disabling the ‘transform: inherit !important’ setting make sit work however I don’t know where it is being set so I don’t know how to disable it.


    <style id=’fancybox-inline-css’>
    .wpgs-nav .slick-track {
    transform: inherit !important;
    }

    <link rel='stylesheet' id='slick-css'  media='all'/>
    <link rel='stylesheet' id='slick-theme-css' media='all'/>
    <link rel='stylesheet' id='fancybox-css' media='all'/>
    <style id='fancybox-inline-css'>
    .wpgs-nav .slick-track {
    transform: inherit !important;
    }

    .wpgs-dots {
    display: none;
    }

    .wpgs-for .slick-slide {
    cursor: pointer;
    }

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @futurex5,

    Yes, it’s possible to revert the CSS and make the thumbnail slider work. We were about to investigate it from where the CSS was applied. But the plugin seems to be disabled on your website. We request you activate the plugin once again and we will provide the necessary codes to make it work.

    Your understanding and cooperation would be highly appreciated.

    Have a nice day!

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @futurex5,

    We didn’t get any response from you for the last few days. We are marking this topic as Resolved. If you have any other issues, feel free to open a new thread.

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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