Jetpack slowing down server on cloudways

  • Resolved uzair309

    (@uzair309)


    4 months, 3 weeks ago

    Hello,
    After running a lot of tests deactivating and enabling plugins, when enabling/disabling jetpack the CPU usage was affected greatly, and it reached 100% CPU usage on cloudways server.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hi @uzair309,

    High CPU usage can be caused by several factors including but not limited to high traffic, misconfigurations, or plugin conflicts. To help pinpoint the cause of the high CPU usage, could you provide more details?

    • Which specific features of Jetpack were used when you noticed the spike in CPU usage?
    • Have you noticed if a certain action on your site triggers the high CPU usage?

    As a first step, you can go through of the following suggestions and see if you see any improvements:

    1. Ensure you’re using the latest version of Jetpack and all other plugins and themes are updated.
    2. Run a plugin conflict test by deactivating other plugins one by one to see if the issue is resolved. You can consult our guide here for that: https://jetpack.com/support/troubleshooting-plugin-and-theme-conflicts/.

    That said, have you reached out to your host to inquire about any usage statistics, the plugins causing those usage spikes, or any other external traffic sources putting a burn on your server? If so, please share those with us to have a look.

    Thank you!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @uzair309,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

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