Rankmath disables all other plugins

  • Resolved drwebbe

    (@drwebbe)


    5 months ago

    I am having a strange issue that happens on different sites where I use Rankmath Pro. It seems that when performing updates, all the plugins (Except Rankmath & Rankmath Pro) are being deactivated.

    So I activated all the plugins again, but every now and again, it happens again, kicking the plugins to deactivate. This website and the others where this problem occurs have been live & problem-free for some years.
    Also, since Rankmath is the only plugin that doesn’t deactivate, I’m wondering if that indicates something.
    I am open to any suggestions. Please feel free to ask me any questions.
    Kind Regards,

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @drwebbe,
    ?
    Thank you for your query and we are so sorry about the trouble this must have caused.
    ?
    Our plugin doesn’t typically interact with the activation status of other plugins unless it’s specifically related to an SEO feature or conflict.
    ?
    As we can’t replicate the issue from our end, can you please check with your hosting provider and ask for any error logs whenever the plugins are deactivated when updating the plugin?
    ?
    Also, do you use any WordPress toolkit to handle the updates or management of WordPress for this website? We have only seen cases like this when people are using tools like the WP Toolkit from Softaculous or other similar tools.
    ?
    Looking forward to helping you.

Viewing 1 replies (of 1 total)
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