• DougM

    (@effortlessenglishclub)


    Ok.. Maybe only 5… After install I did a ctr+F and Smashing came up 10 time.

    This has GOT to be the worst plugin I’ve ever installed. It literally installed 5 different plugins. Tiktok, Instagram, Facebook, Reviews, YouTube… Holy Crap!

    And it finally connected to my Instagram, or should I say it showed my my connection but wouldn’t make a feed. I tried for over 30 minutes to get a feed and never did.

    I wouldn’t be surprised if 80% of the 5-star reviews are fake.

    STAY AWAY!

    • This topic was modified 4 months, 4 weeks ago by DougM.
Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hi @effortlessenglishclub,

    I understand your frustration with the plugin installation process. It’s important to us that our users have a clear understanding of what they’re getting when they install our plugin.

    The plugin offers the option to install additional plugins during setup, aiming to provide a comprehensive suite of tools for managing your social media presence. This choice is highlighted during onboarding, but we’re always striving to improve the clarity of this process.

    If you didn’t intend to install additional plugins, you can easily uninstall them from your plugin settings in the WordPress Dashboard > Plugins > Installed plugins.

    Regarding the issue with your Instagram feed, I’d like to understand the specific problems you’re encountering. Please provide details about the connection process and any error messages you’re seeing. For example, where in the setup documentation you are running into issues. You can also start a support thread on the forums here or use our support form for more involved troubleshooting and assistance.

    We’re dedicated to providing a smooth user experience and ensuring our plugin works as intended. We appreciate you bringing this to our attention and are committed to helping you resolve these issues.

    Best regards,
    Joel

Viewing 1 replies (of 1 total)
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