Sales prices and meta not updating and more
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Hey there – my woocommerce store is being really odd – when I change and save a sales price on a product (in this case it’s a simple product) it doesn’t update after I click update, it reloads the page and nothing has changed. I was able to add a schedule to the sales price, but then changing it didn’t work. . There’s lots of wierd things like that happening all over. Any tips or hints? I’m quite happy to do any coding required – I just need a guiding hand as to what I should be looking for. Is it a plugin conflict somewhere perhaps?
Here is the required support log:
` WordPress Environment</p> <p><br>WC Version: 9.0.2<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: ? 6.5.4 – There is a newer version of WordPress available (6.5.5)<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment</p> <p>Server Info: Apache<br>PHP Version: 8.1.29<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 5000<br>cURL Version: 7.74.0<br>OpenSSL/1.1.1w</p> <p>SUHOSIN Installed: –<br>MySQL Version: 10.5.25-MariaDB-deb11<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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(HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (41)</p> <p>Shield Security: by Shield Security – 19.1.19<br>ACF Content Analysis for Yoast SEO: by Thomas Kr?ftner<br>ViktorFroberg<br>marol87<br>pekz0r<br>angrycreative<br>Team Yoast – 3.1</p> <p>Advanced Custom Fields PRO: by WP Engine – 6.2.6.1<br>Akismet Anti-spam: Spam Protection: by Automattic – Anti-spam Team – 5.3.2<br>All-in-One WP Migration: by ServMask – 7.83<br>Classic Widgets: by WordPress Contributors – 0.3<br>Code Snippets: by Code Snippets Pro – 3.6.5.1<br>Contact Form 7: by Takayuki Miyoshi – 5.9.6<br>Custom links in Elementor Image Carousel: by Charlie Etienne – 1.1.1<br>Customer Reviews for WooCommerce: by CusRev – 5.52.1<br>Decorator – WooCommerce Email Customizer: by WebToffee – 1.2.9<br>GTM4WP – A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2<br>Elementor Pro: by Elementor.com – 3.22.0<br>Elementor: by Elementor.com – 3.22.3<br>Flexible Shipping: by Octolize – 4.25.1<br>Hide Admin Notices: by PontetLabs – 2.1<br>OMGF: by Daan from Daan.dev – 5.9.0<br>Loco Translate: by Tim Whitlock – 2.6.10<br>MC4WP: Mailchimp for WordPress: by ibericode – 4.9.13<br>Migrate Guru: by Migrate Guru – 5.56<br>Modula: by WPChill – 2.8.13<br>Product Video Gallery for Woocommerce: by NikHiL Gadhiya – 1.4.2.7<br>Redirection: by John Godley – 5.4.2<br>Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6<br>Slider Revolution: by ThemePunch – 6.7.7<br>Safe SVG: by 10up – 2.2.4<br>Sassy Social Share: by Team Heateor – 3.3.64<br>User Role Editor: by Vladimir Garagulya – 4.64.2<br>Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.2<br>Manually Approved Reviews for WooCommerce: by Tim Eckel – 1.3.0<br>WooCommerce Payfast Gateway: by WooCommerce – 1.6.5<br>WooCommerce: by Automattic – 9.0.2<br>Woodmart Core: by – 1.0.40<br>Yoast SEO: by Team Yoast – 22.9<br>WP Custom Admin Interface: by Martin Gibson – 7.36<br>WP File Manager: by mndpsingh287 – 7.2.9<br>WP Rocket: by WP Media – 3.14<br>WP Store Locator: by Tijmen Smit – 2.2.241<br>Social Chat: by QuadLayers – 7.4.2<br>Widget Disable: by required – 3.0.0<br>YouTube WordPress Plugin by Embed Plus: by Embed Plus YouTube Plugin Team – 14.2.1.2 Inactive Plugins (2)</p> <p>Facebook for WooCommerce: by Facebook – 3.2.4<br>UpdraftPlus – Backup/Restore: by UpdraftPlus.Com<br>DavidAnderson – 2.24.3.0 Dropin Plugins ()</p> <p>advanced-cache.php: advanced-cache.php Settings</p> <p>API Enabled: –<br>Force SSL: –<br>Currency: ZAR (R)<br>Currency Position: left<br>Thousand Separator:<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging</p> <p>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 2 MB WC Pages</p> <p>Shop base: #47 – /shop/<br>Cart: #7 – /cart/<br>Checkout: #8 – /checkout/<br>My account: #9 – /my-account/<br>Terms and conditions: ? Page not set Theme</p> <p>Name: Woodmart<br>Version: 7.3.4 (update to version 7.5.1 is available)<br>Author URL: https://www.imoddigital.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates</p> <p>Overrides: woodmart/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0<br>woodmart/woocommerce/cart/cart-item-data.php<br>woodmart/woocommerce/cart/cart.php<br>woodmart/woocommerce/cart/cross-sells.php<br>woodmart/woocommerce/cart/mini-cart.php<br>woodmart/woocommerce/checkout/form-checkout.php<br>woodmart/woocommerce/checkout/thankyou.php<br>woodmart/woocommerce/content-product-cat.php<br>woodmart/woocommerce/content-product.php<br>woodmart/woocommerce/content-single-product.php<br>woodmart/woocommerce/content-widget-product.php<br>woodmart/woocommerce/emails/customer-processing-order.php<br>woodmart/woocommerce/global/breadcrumb.php<br>woodmart/woocommerce/global/form-login.php<br>woodmart/woocommerce/global/quantity-input.php<br>woodmart/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.0.0<br>woodmart/woocommerce/loop/loop-end.php<br>woodmart/woocommerce/loop/loop-start.php<br>woodmart/woocommerce/loop/no-products-found.php<br>woodmart/woocommerce/loop/orderby.php<br>woodmart/woocommerce/loop/pagination.php<br>woodmart/woocommerce/loop/sale-flash.php<br>woodmart/woocommerce/myaccount/form-login.php<br>woodmart/woocommerce/product-searchform.php<br>woodmart/woocommerce/single-product/add-to-cart/grouped.php<br>woodmart/woocommerce/single-product/add-to-cart/variable.php<br>woodmart/woocommerce/single-product/meta.php<br>woodmart/woocommerce/single-product/product-attributes.php<br>woodmart/woocommerce/single-product/product-image.php<br>woodmart/woocommerce/single-product/product-thumbnails.php<br>woodmart/woocommerce/single-product/rating.php<br>woodmart/woocommerce/single-product/related.php<br>woodmart/woocommerce/single-product/sale-flash.php<br>woodmart/woocommerce/single-product/tabs/description.php<br>woodmart/woocommerce/single-product/tabs/tabs.php<br>woodmart/woocommerce/single-product/title.php<br>woodmart/woocommerce/single-product/up-sells.php<br>woodmart/woocommerce/single-product-reviews.php<br>woodmart/woocommerce/single-product.php</p> <p>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p>Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p>Disabled Features: minified-js<br>new-product-management-experience<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>launch-your-store<br>product-editor-template-system</p> <p>Daily Cron: ? Next scheduled: 2024-06-27 13:20:40 +02:00<br>Options: ?<br>Notes: 87<br>Onboarding: skipped Action Scheduler</p> <p>Canceled: 2<br>Oldest: -0001-11-30 00:00:00 +0000<br>Newest: -0001-11-30 00:00:00 +0000</p> <p>Complete: 11,304<br>Oldest: 2024-03-09 14:02:08 +0000<br>Newest: 2024-06-27 11:53:45 +0000</p> <p>Failed: 9<br>Oldest: 2023-12-08 13:29:27 +0000<br>Newest: 2024-05-24 09:37:07 +0000</p> <p>Pending: 1<br>Oldest: 2024-06-27 21:56:28 +0000<br>Newest: 2024-06-27 21:56:28 +0000 Status report information</p> <p>Generated at: 2024-06-27 14:03:38 +02:00<br>`
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