metaslider caching problems

  • Resolved cmykbkk

    (@cmykbkk)


    4 months, 4 weeks ago

    We have metasliders on most pages of the site, but are finding Hummingbird is causing issues with these.

    We have added exclusions to all the ccc/js used by metaslider but its still causing issues.

    Their support asked “if there is a way in Hummingbird to exclude an entire plugin “if they have a way to skip specific elements such as a slideshow”?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @cmykbkk,

    I’m not able to replicate similar when tested in my system. We’ll need to rule out whether it’s specific to cache or Asset Optimization. It’s giving the impression the issue might be due to Asset Optimization.

    Could you please disable Asset Optimization under Hummingbird > Asset Optimization > Settings > Deactivate and then check whether you could replicate the same behaviour or not?

    If the issue resolves and only occurs when re-activating Asset Optimization, then please check and see whether adding these files under Hummingbird > Asset Optimization > Configuration > Exclusions helps or not:

    metaslider-public

    metaslider-flex-slider

    monsterinsights-frontend-script

    You can refer to this screenshot for more info:
    https://i.imgur.com/LsMbGpY.png

    Please do let us know how that goes.

    Kind Regards,

    Nithin

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @cmykbkk,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to open a new thread if you have new queries.

    Kind Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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