• Resolved coolcybercats

    (@coolcybercats)


    I cloned a product and then edited it. I did not realize I cloned a product with a review and now the list page for the new products shows 1 review for the new product, but the page itself has NO reviews (says I can be the first to review). How do I fix the new product so the list pages don’t think there is a review?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ActionPHP

    (@actionphp)

    Hello,

    Thank you for getting in touch.

    Are you able to delete the review?

    All the best,

    Jean Paul

    WriterSystem.com

    Thread Starter coolcybercats

    (@coolcybercats)

    I was able to resolve it by exporting the products and removing the cloned review information from the meta data and then importing. It will be important to remember to do this in the future if I clone items that have a review and you use Site Review.

    Thread Starter coolcybercats

    (@coolcybercats)

    No, the review does not show on the item at all, just on the original, but the dupe caused it to show ONLY for category view, not on the product.

    Plugin Author ActionPHP

    (@actionphp)

    Thank you. I’m glad you have been able to resolve it.
    For future reference, it might be useful to know that the plugin uses WooCommerce internal API to copy products.
    Please let me know if you need any further help.

    All the best,

    WriterSystem.com

Viewing 4 replies - 1 through 4 (of 4 total)
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