• Resolved arunpundeer

    (@arunpundeer)


    i disabled email field with this plugin and it removes filed from checkout page but when i enter mobile number and verify it with otp then it showing error “please provide a valid email address” please see this

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    Hi,

    Kindly note that billing_email field is mandatory in WooCommerce checkout page while placing the order.

    It is recommended not to remove or override default WooCommerce fields.

    Thank you!

    Thread Starter arunpundeer

    (@arunpundeer)

    i know but in your plugin i can override this mail field and make the field disabled or validation free, i do that but nothing happen. i only want phone field on checkout page.

    • This reply was modified 5 months, 1 week ago by arunpundeer.
    Plugin Support Dina S.

    (@themehighsupport)

    Hi,

    Yes! You can disable the billing email field using our plugin. But, kindly be informed that if you remove the billing_email field from the checkout page there are chances to have some unexpected errors. So, to avoid these errors coming up, the WooCommerce suggest not to override these fields.

    We hope you understand.

    Thank you!

    Thread Starter arunpundeer

    (@arunpundeer)

    ok am not removing phone and email from checkout. but now it showing ?Error: First name is required! and i made them not required and hide from checkout from plugin but it still showing this error can you please tell mew how this can be reslove.

    Plugin Support Dina S.

    (@themehighsupport)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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