auto block IP settings not working for failed WC orders

Hi @dvelop-it ,

Are those order being placed from express checkout ?

No using the main checkout with credit card payment method.

Can you share me your checkout url ?

Thanks

https://morelandfabrics.co.nz/checkout/

@dvelop-it,

I checked your checkout page and our required fields are there in checkout page as needed.

Are those submission being recorded in our spam submissons tab ?

Thanks

There are lots of entries in the spam submissions tab. But not matching the IP addresses from the failed orders. There are some instances of failed orders that have the same IP address, but it is not being blocked, or even showing in spam submissions list.

Do you have a solution for this? I am running into the same problem. I need to manually add the bad IP to the blocked list, but there’s no way to do that.