Cart Mismatch error – Apply the Delivery Charge regardless cart or adding to
-
WSW3 – Cart mismatch
one a request has been accepted , you seem to be able to add further items to the cart and the quote still applies to all the cart
I see a message right at the top – I missed that info
this morning customer requested a quote – for PRODUCT A – admin entered a shipping price £45.
However meanwhile customer has in my case , added another item without delivery and those items show a delivery of £45
I get the message at the top of screen
Your cart is different from the items in the shipping quote. Recover cart items.
BUT if customer ignores that and Proceed to checkout , i can and it seems to then add the shipping price to the NEW item – which should stop the item being used and force a refresh
Not sure how often this problem would exist on our site , but possibly an issue, if customer sends off request and continues to browse and has a list of items
I went to test the expiry again using a different product – and it still had the shipping quote – BUT NO message this time – see these screen shot
and just now i was playing with some script wording to include the info about this quote and seemed to be able to add any item and the price remain for ALL the basket
i do get the mismatch message- if i use the LINK on the email to go back to the site ….
- The topic ‘Cart Mismatch error – Apply the Delivery Charge regardless cart or adding to’ is closed to new replies.