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Resolved

(@etaf)

WSW1 – Populating fields on checkout

Various Fields are not re-populated once customer accepts the Shipping quote and goes to checkout page

I added an item and completed , BUT we only use the Billing address , as most of our customers seem to have the same shipping as the billing – so that option is OFF and defaults to Billing address and the customer has to select the “deliver to a different address” and tick that box – Now when admin approves the shipping request and goes to checkout page – The delivery address NO Longer has the Name Name , Last Name , Company (which i filled in) or Phone number populates as was orginally

This fields are NOT filled in on the shipping address on woocommerce checkout – and i suspect you are using the shipping address information

I tried filling in the Shipping address details , and on the shipping address details

These fields are NOT populated (which i did fill in before making the request a quote

ON Both Shipping and Billing

Name Name , Last Name , Company (which i filled in)

On Shipping the

NOTES field is also not filled in (as i originally entered)

ON Billing the phone number is NOT filled in (as i originally entered)

Viewing 15 replies - 1 through 15 (of 24 total)

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Plugin Author Repon Hossain
(@reponwp)

5 months, 2 weeks ago

Hi,

Please check my last version. Now checkout fields are pre-populated from the requested quote.

Thread Starter etaf
(@etaf)

5 months, 2 weeks ago

there has been a critical error on this website

https://www.dropbox.com/scl/fi/viarzk3at71tntgggtnas/Screenshot-critical-error.png?rlkey=zlry71xmxjdwc7y3aopb0ndu3&dl=0

Thread Starter etaf
(@etaf)

5 months, 2 weeks ago

now tried with the delivery address completed as well

and I get this

https://www.dropbox.com/scl/fi/f95mqltim0xioilkhhnw0/Screenshot-shipping-address-added.png?rlkey=y6dj56yew2lddmfhxpymq327k&dl=0

Plugin Author Repon Hossain
(@reponwp)

5 months, 2 weeks ago

Are you still seeing critical error?

Thread Starter etaf
(@etaf)

5 months, 2 weeks ago

yep , and my checkout has crashed as shown , so cant use the site at the moment !!!!!!

Plugin Author Repon Hossain
(@reponwp)

5 months, 2 weeks ago

How to this happen? Would you share me your steps?

Disable this plugin for 15 hours. I’ll resolve it. Please share the steps
Thread Starter etaf
(@etaf)

5 months, 2 weeks ago
ok, not sure

i have deleted ALL the cookies for this website

and we seem to now get a proper checkout

i use some test products – so you are welcome to go and see

this one HAS NO shipping class added – SO would always need to use the request a quote

https://fenori.co.uk/product/test-product-1-25/

AND this one has a delivery for UK only – so does not show the request quote – which you fixed thankyou

https://fenori.co.uk/product/test-product/

i have been modifying a script on the site , so people can follow the steps – WHICH are on the item

IF NO DELIVERY – then the steps are

Delivery/Packing is NOT included
- Delivery & Packing Quote:
  - Add the item(s) to your basket and proceed to checkout
  - Complete your delivery address details
  - Use the “Request a Delivery & Packing Quote” option – “Request a Quote” link
  - We will email a link with a price – Use the link to add the price to your basket & continue with your purchase
- Collection:
  - For collection from?Goldenlands Farm, Punch Bowl Lane, Dorking, Surrey, UK, RH5 4DX?select “Collection” and call?07770 836 457?to arrange a time
- For other Enquiries;
  - Use the Enquiry button below, or email?[email protected], or call?07770 836 457
- - Please read our?Delivery?and?Returns?Policy
  - For Hire cost ?– Please use the Enquiry button below or call?07770 836 457?or Email?[email protected]
If there is a Delivery option the steps are

Price Each
- Items are used, sold as seen, without guarantee
- Hire available POA
Delivery/Packing is NOT included
UK Only Delivery can be added at checkout for an additional ￡ Each
- Delivery to UK Postcodes Only:
  - At checkout, enter a valid UK postcode and select “Delivery UK Only” to apply a ￡ charge per item
- For Other Countries:
  - Add the item(s) to your basket and proceed to checkout
  - Enter your delivery address details
  - Use the “Request a Delivery & Packing Quote” option – “Request a Quote” link
  - We will email a link with a price – Use the link to add the price to your basket & continue with your purchase
- Collection:
  - For collection from?Goldenlands Farm, Punch Bowl Lane, Dorking, Surrey, UK, RH5 4DX?select “Collection” and call?07770 836 457?to arrange a time
- For other Enquiries;
  - Use the Enquiry button below, or email?[email protected], or call?07770 836 457
- Please read our?Delivery?and?Returns?Policy
- For Hire cost ?– Please use the Enquiry button below or call?07770 836 457?or Email?[email protected]
Thread Starter etaf
(@etaf)

5 months, 2 weeks ago
Still faulty on the old cart details – i will make the plugin inactive …… you may want to cancel the update – incase it crashes all your other active clients …..

or release the last version and i will update, back version that worked today
- This reply was modified 5 months, 2 weeks ago by etaf.
Thread Starter etaf
(@etaf)

5 months, 2 weeks ago

ok added 9 shipping quote

Plugin Author Repon Hossain
(@reponwp)

5 months, 2 weeks ago

Actually, I have not faced any problems at my end. Very strange

Thread Starter etaf
(@etaf)

5 months, 2 weeks ago

ok

strange

i was about to delete the shipping quote in admin and try again with no cookies – when i saw your request – so stopped and added 9 to quote

Plugin Author Repon Hossain
(@reponwp)

5 months, 2 weeks ago

After clicking on complete order button from email, I am not seeing any fatal error on your website

Thread Starter etaf
(@etaf)

5 months, 2 weeks ago

ok, but is the checkout page looking correct

Plugin Author Repon Hossain
(@reponwp)

5 months, 2 weeks ago

yes, no error there

Thread Starter etaf
(@etaf)

5 months, 2 weeks ago

ok, i was getting the screen shot

I will play again – is it populating all the fields correctly for you

i’m on Version 1.1.5

Freight Shipping Quote

Shipping Quotes | Emails | Deactivate | Troubleshoot

Freight Shipping Quote allow your customer to request a custom shipping quote before checkout for freight shipping.

Version 1.1.5 | By Repon Hossain | View details

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