Added “Edit with emailkit” in woocommrece email setting tab without consent

  • kincau2

    (@kincau2)


    9 months ago

    If there is zero star I would give.

    After updating to latest version, “Edit with Emailkit’ button appear in my client’s woocommerce email setting tab. This is completely not acceptable, to advertise its own product in user setting pages, and it does not even gives a way to disable the button.

    My client accidentially click on this, then get the plugin installed. Then overide my original email templete, which forcing me to roll back to previous version.

    Would never use this plugin again in my future project.

    Turly disgusting behaviour.

Viewing 1 replies (of 1 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @kincau2 ,

    Thanks for sharing your feedback. Sorry to hear that you had an unpleasant experience with the ElementsKit Plugin.

    Please be informed that we recommend EmailKit from ElementsKit. However, we understand this may not be desirable for all users, so we have added an option to hide it. You can remove the EmailKit option from the ElementsKit Get Help menu. For clarification, please check this video: https://d.pr/v/UBXxXU.

    It appears you may have missed this option, leading to an unpleasant experience. Please ensure you are using the latest version of the ElementsKit plugin and disable that option. This should prevent the EmailKit option from appearing in the WooCommerce Email tab.

    We always try to resolve the issues of the users by giving them higher priority. But, what disappoints us a bit is without contacting us about the issue, you’ve rated us one star! A one-star review can directly affect the reputation. So, we hope you will consider changing the rating after receiving the solution. Your patience and cooperation in this matter are greatly appreciated.

    Let us know if the issue is solved. If not, I’ll have a quick look and provide you with a solution ASAP. Looking forward to your response.

    Kind Regards,
    Reju

Viewing 1 replies (of 1 total)
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