Reset Popup builder

  • Resolved grorox

    (@grorox)


    5 months, 3 weeks ago

    Hello, is it possible to reset by default the plugin ?

    I try to desactivate, delete and reinstall it but the popups and settings still there again…

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  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @grorox

    To remove all data associated with the popup builder, go to POPUP BUILDER > Settings and enable the “Delete popup data” toggle. Afterward, uninstall the POPUP builder and delete it. This action will clear all data from your database. If you reinstall it later, you won’t see any older data.

    We believe this will resolve the issue. Should the problem persist, please utilize the provided link (https://help.popup-builder.com/en/) to reach out to us directly. There, you’ll have the option to chat with us or send an email. If further information is needed to assist you with this matter, our team will be ready to promptly support you.

    Regards

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