UPS Negotiated Rates Bug
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Hi, since i have switched to OAuth – Rest API a few days ago.
there seems to be a bug – “UPS Negotiated Rates” checkbox is off, but the rates returned to the customer are negotiated (discounted from the list rates).
When I turn on “UPS Negotiated Rates” – checkbox is on, plugin discounts already discounted (negotiated) rates…Example –
UPS Website – Test Item 4LB – List rate – 24.50 / Negotiated rate on UPS site – 17.40
My store – Test Item 4LB – “UPS Negotiated Rates” Checkbox off – 17.40 / checkbox on – 12.30
as you can see on my site it should be: checkbox on – 24.50 and checkbox off – 17.40… but it is not….
Please advise
PS. the shop is at frescoshop.com
- This topic was modified 5 months, 3 weeks ago by iLiaFresco.com.
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Hi @iliafrescocom,
please paste here API requests and responses, with negotiated rates enabled and disabled.
https://octolize.com/docs/article/ups-general-settings/#debug_modeBest regards
GrzegorzCart API? No Negotiated Rates UPS Live Rates: UPS API Request https://onlinetools.ups.com/api/rating/v2205/Shop?additionalinfo= { ???"RateRequest": { ???????"Shipment": { ???????????"Service": [], ???????????"ShipFrom": { ???????????????"Address": { ???????????????????"AddressLine1": "xxxxxxxxx", ???????????????????"City": "Lake Arrowhead", ???????????????????"CountryCode": "US", ???????????????????"PostalCode": "92352", ???????????????????"StateProvinceCode": "CA" ???????????????} ???????????}, ???????????"ShipTo": { ???????????????"Address": { ???????????????????"AddressLine1": "xxxxx", ???????????????????"City": "Lake Arrowhead", ???????????????????"CountryCode": "US", ???????????????????"PostalCode": "92352", ???????????????????"StateProvinceCode": "CA" ???????????????} ???????????}, ???????????"Shipper": { ???????????????"Address": { ???????????????????"AddressLine1": “xxxx", ???????????????????"City": "Lake Arrowhead", ???????????????????"CountryCode": "US", ???????????????????"PostalCode": "92352", ???????????????????"StateProvinceCode": "CA" ???????????????}, ???????????????"ShipperNumber": "xxxxx" ???????????}, ???????????"Package": [ ???????????????{ ???????????????????"PackageWeight": { ???????????????????????"UnitOfMeasurement": { ???????????????????????????"Code": "LBS" ???????????????????????}, ???????????????????????"Weight": "1" ???????????????????}, ???????????????????"PackagingType": { ???????????????????????"Code": "02" ???????????????????} ???????????????} ???????????] ???????} ???} }? ------- { ???"RateRequest": { ???????"Shipment": { ???????????"Service": [], ???????????"ShipFrom": { ???????????????"Address": { ???????????????????"AddressLine1": “xxxxx", ???????????????????"City": "Lake Arrowhead", ???????????????????"CountryCode": "US", ???????????????????"PostalCode": "92352", ???????????????????"StateProvinceCode": "CA" ???????????????} ???????????}, ???????????"ShipTo": { ???????????????"Address": { ???????????????????"AddressLine1": “xxxx", ???????????????????"City": "Lake Arrowhead", ???????????????????"CountryCode": "US", ???????????????????"PostalCode": "92352", ???????????????????"StateProvinceCode": "CA" ???????????????} ???????????}, ???????????"Shipper": { ???????????????"Address": { ???????????????????"AddressLine1": “xxxxxxx", ???????????????????"City": "Lake Arrowhead", ???????????????????"CountryCode": "US", ???????????????????"PostalCode": "92352", ???????????????????"StateProvinceCode": "CA" ???????????????}, ???????????????"ShipperNumber": “xxxx" ???????????}, ???????????"Package": [ ???????????????{ ???????????????????"PackageWeight": { ???????????????????????"UnitOfMeasurement": { ???????????????????????????"Code": "LBS" ???????????????????????}, ???????????????????????"Weight": "1" ???????????????????}, ???????????????????"PackagingType": { ???????????????????????"Code": "02" ???????????????????} ???????????????} ???????????] ???????} ???} }? Negotiated rates ON: UPS Live Rates: UPS API Request https://onlinetools.ups.com/api/rating/v2205/Shop?additionalinfo= { ???"RateRequest": { ???????"Shipment": { ???????????"Service": [], ???????????"ShipFrom": { ???????????????"Address": { ???????????????????"AddressLine1": “xxxxx", ???????????????????"City": "Lake Arrowhead", ???????????????????"CountryCode": "US", ???????????????????"PostalCode": "92352", ???????????????????"StateProvinceCode": "CA" ???????????????} ???????????}, ???????????"ShipTo": { ???????????????"Address": { ???????????????????"AddressLine1": “xxxxxxx", ???????????????????"City": "Lake Arrowhead", ???????????????????"CountryCode": "US", ???????????????????"PostalCode": "92352", ???????????????????"StateProvinceCode": "CA" ???????????????} ???????????}, ???????????"Shipper": { ???????????????"Address": { ???????????????????"AddressLine1": “xxxx", ???????????????????"City": "Lake Arrowhead", ???????????????????"CountryCode": "US", ???????????????????"PostalCode": "92352", ???????????????????"StateProvinceCode": "CA" ???????????????}, ???????????????"ShipperNumber": “xxxxx" ???????????}, ???????????"RateInformation": [], ???????????"Package": [ ???????????????{ ???????????????????"PackageWeight": { ???????????????????????"UnitOfMeasurement": { ???????????????????????????"Code": "LBS" ???????????????????????}, ???????????????????????"Weight": "1" ???????????????????}, ???????????????????"PackagingType": { ???????????????????????"Code": "02" ???????????????????} ???????????????} ???????????], ???????????"ShipmentRatingOptions": { ???????????????"NegotiatedRatesIndicator": "1" ???????????} ???????} ???} }? ------- { ???"RateResponse": { ???????"Response": { ???????????"ResponseStatus": { ???????????????"Code": "1", ???????????????"Description": "Success" ???????????}, ???????????"Alert": { ???????????????"Code": "110971", ???????????????"Description": "Your invoice may vary from the displayed reference rates" ???????????}, ???????????"TransactionReference": { ???????????????"CustomerContext": "Octolize Plugin", ???????????????"TransactionIdentifier": "xwssoat27637dWgHKr6y38" ???????????} ???????}, ???????"RatedShipment": [ ???????????{ ???????????????"Service": { ???????????????????"Code": "01", ???????????????????"Description": "" ???????????????}, ???????????????"RatedShipmentAlert": { ???????????????????"Code": "110971", ???????????????????"Description": "Your invoice may vary from the displayed reference rates" ???????????????}, ???????????????"BillingWeight": { ???????????????????"UnitOfMeasurement": { ???????????????????????"Code": "LBS", ???????????????????????"Description": "Pounds" ???????????????????}, ???????????????????"Weight": "1.0" ???????????????}, ???????????????"TransportationCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "51.56" ???????????????}, ???????????????"BaseServiceCharge": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"ServiceOptionsCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"TotalCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "51.56" ???????????????}, ???????????????"NegotiatedRateCharges": { ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"TotalCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "24.58" ???????????????????} ???????????????}, ???????????????"GuaranteedDelivery": { ???????????????????"BusinessDaysInTransit": "1", ???????????????????"DeliveryByTime": "12:00 Noon" ???????????????}, ???????????????"RatedPackage": { ???????????????????"TransportationCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "51.56" ???????????????????}, ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "40.40" ???????????????????}, ???????????????????"ServiceOptionsCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"ItemizedCharges": [ ???????????????????????{ ???????????????????????????"Code": "376", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "3.95", ???????????????????????????"SubType": "Rural" ???????????????????????}, ???????????????????????{ ???????????????????????????"Code": "375", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "7.21" ???????????????????????} ???????????????????], ???????????????????"TotalCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "51.56" ???????????????????}, ???????????????????"NegotiatedCharges": { ???????????????????????"BaseServiceCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "18.18" ???????????????????????}, ???????????????????????"TransportationCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "24.58" ???????????????????????}, ???????????????????????"ServiceOptionsCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "0.00" ???????????????????????}, ???????????????????????"TotalCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "24.58" ???????????????????????}, ???????????????????????"ItemizedCharges": [ ???????????????????????????{ ???????????????????????????????"Code": "376", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.96", ???????????????????????????????"SubType": "Rural" ???????????????????????????}, ???????????????????????????{ ???????????????????????????????"Code": "375", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "3.44" ???????????????????????????} ???????????????????????] ???????????????????}, ???????????????????"Weight": "1.0", ???????????????????"BillingWeight": { ???????????????????????"UnitOfMeasurement": { ???????????????????????????"Code": "LBS", ???????????????????????????"Description": "Pounds" ???????????????????????}, ???????????????????????"Weight": "1.0" ???????????????????} ???????????????} ???????????}, ???????????{ ???????????????"Service": { ???????????????????"Code": "02", ???????????????????"Description": "" ???????????????}, ???????????????"RatedShipmentAlert": { ???????????????????"Code": "110971", ???????????????????"Description": "Your invoice may vary from the displayed reference rates" ???????????????}, ???????????????"BillingWeight": { ???????????????????"UnitOfMeasurement": { ???????????????????????"Code": "LBS", ???????????????????????"Description": "Pounds" ???????????????????}, ???????????????????"Weight": "1.0" ???????????????}, ???????????????"TransportationCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "32.57" ???????????????}, ???????????????"BaseServiceCharge": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"ServiceOptionsCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"TotalCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "32.57" ???????????????}, ???????????????"NegotiatedRateCharges": { ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"TotalCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "16.03" ???????????????????} ???????????????}, ???????????????"GuaranteedDelivery": { ???????????????????"BusinessDaysInTransit": "2" ???????????????}, ???????????????"RatedPackage": { ???????????????????"TransportationCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "32.57" ???????????????????}, ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "24.07" ???????????????????}, ???????????????????"ServiceOptionsCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"ItemizedCharges": [ ???????????????????????{ ???????????????????????????"Code": "376", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "3.95", ???????????????????????????"SubType": "Rural" ???????????????????????}, ???????????????????????{ ???????????????????????????"Code": "375", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "4.55" ???????????????????????} ???????????????????], ???????????????????"TotalCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "32.57" ???????????????????}, ???????????????????"NegotiatedCharges": { ???????????????????????"BaseServiceCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "10.83" ???????????????????????}, ???????????????????????"TransportationCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "16.03" ???????????????????????}, ???????????????????????"ServiceOptionsCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "0.00" ???????????????????????}, ???????????????????????"TotalCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "16.03" ???????????????????????}, ???????????????????????"ItemizedCharges": [ ???????????????????????????{ ???????????????????????????????"Code": "376", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.96", ???????????????????????????????"SubType": "Rural" ???????????????????????????}, ???????????????????????????{ ???????????????????????????????"Code": "375", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.24" ???????????????????????????} ???????????????????????] ???????????????????}, ???????????????????"Weight": "1.0", ???????????????????"BillingWeight": { ???????????????????????"UnitOfMeasurement": { ???????????????????????????"Code": "LBS", ???????????????????????????"Description": "Pounds" ???????????????????????}, ???????????????????????"Weight": "1.0" ???????????????????} ???????????????} ???????????}, ???????????{ ???????????????"Service": { ???????????????????"Code": "03", ???????????????????"Description": "" ???????????????}, ???????????????"RatedShipmentAlert": { ???????????????????"Code": "110971", ???????????????????"Description": "Your invoice may vary from the displayed reference rates" ???????????????}, ???????????????"BillingWeight": { ???????????????????"UnitOfMeasurement": { ???????????????????????"Code": "LBS", ???????????????????????"Description": "Pounds" ???????????????????}, ???????????????????"Weight": "1.0" ???????????????}, ???????????????"TransportationCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "16.96" ???????????????}, ???????????????"BaseServiceCharge": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"ServiceOptionsCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"TotalCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "16.96" ???????????????}, ???????????????"NegotiatedRateCharges": { ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"TotalCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "15.81" ???????????????????} ???????????????}, ???????????????"RatedPackage": { ???????????????????"TransportationCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "16.96" ???????????????????}, ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "10.70" ???????????????????}, ???????????????????"ServiceOptionsCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"ItemizedCharges": [ ???????????????????????{ ???????????????????????????"Code": "376", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "3.95", ???????????????????????????"SubType": "Rural" ???????????????????????}, ???????????????????????{ ???????????????????????????"Code": "375", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "2.31" ???????????????????????} ???????????????????], ???????????????????"TotalCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "16.96" ???????????????????}, ???????????????????"NegotiatedCharges": { ???????????????????????"BaseServiceCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "10.70" ???????????????????????}, ???????????????????????"TransportationCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "15.81" ???????????????????????}, ???????????????????????"ServiceOptionsCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "0.00" ???????????????????????}, ???????????????????????"TotalCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "15.81" ???????????????????????}, ???????????????????????"ItemizedCharges": [ ???????????????????????????{ ???????????????????????????????"Code": "376", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.96", ???????????????????????????????"SubType": "Rural" ???????????????????????????}, ???????????????????????????{ ???????????????????????????????"Code": "375", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.15" ???????????????????????????} ???????????????????????] ???????????????????}, ???????????????????"Weight": "1.0", ???????????????????"BillingWeight": { ???????????????????????"UnitOfMeasurement": { ???????????????????????????"Code": "LBS", ???????????????????????????"Description": "Pounds" ???????????????????????}, ???????????????????????"Weight": "1.0" ???????????????????} ???????????????} ???????????}, ???????????{ ???????????????"Service": { ???????????????????"Code": "12", ???????????????????"Description": "" ???????????????}, ???????????????"RatedShipmentAlert": { ???????????????????"Code": "110971", ???????????????????"Description": "Your invoice may vary from the displayed reference rates" ???????????????}, ???????????????"BillingWeight": { ???????????????????"UnitOfMeasurement": { ???????????????????????"Code": "LBS", ???????????????????????"Description": "Pounds" ???????????????????}, ???????????????????"Weight": "1.0" ???????????????}, ???????????????"TransportationCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "22.32" ???????????????}, ???????????????"BaseServiceCharge": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"ServiceOptionsCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"TotalCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "22.32" ???????????????}, ???????????????"NegotiatedRateCharges": { ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"TotalCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "16.74" ???????????????????} ???????????????}, ???????????????"GuaranteedDelivery": { ???????????????????"BusinessDaysInTransit": "3" ???????????????}, ???????????????"RatedPackage": { ???????????????????"TransportationCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "22.32" ???????????????????}, ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "15.25" ???????????????????}, ???????????????????"ServiceOptionsCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"ItemizedCharges": [ ???????????????????????{ ???????????????????????????"Code": "376", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "3.95", ???????????????????????????"SubType": "Rural" ???????????????????????}, ???????????????????????{ ???????????????????????????"Code": "375", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "3.12" ???????????????????????} ???????????????????], ???????????????????"TotalCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "22.32" ???????????????????}, ???????????????????"NegotiatedCharges": { ???????????????????????"BaseServiceCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "11.44" ???????????????????????}, ???????????????????????"TransportationCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "16.74" ???????????????????????}, ???????????????????????"ServiceOptionsCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "0.00" ???????????????????????}, ???????????????????????"TotalCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "16.74" ???????????????????????}, ???????????????????????"ItemizedCharges": [ ???????????????????????????{ ???????????????????????????????"Code": "376", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.96", ???????????????????????????????"SubType": "Rural" ???????????????????????????}, ???????????????????????????{ ???????????????????????????????"Code": "375", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.34" ???????????????????????????} ???????????????????????] ???????????????????}, ???????????????????"Weight": "1.0", ???????????????????"BillingWeight": { ???????????????????????"UnitOfMeasurement": { ???????????????????????????"Code": "LBS", ???????????????????????????"Description": "Pounds" ???????????????????????}, ???????????????????????"Weight": "1.0" ???????????????????} ???????????????} ???????????}, ???????????{ ???????????????"Service": { ???????????????????"Code": "13", ???????????????????"Description": "" ???????????????}, ???????????????"RatedShipmentAlert": { ???????????????????"Code": "110971", ???????????????????"Description": "Your invoice may vary from the displayed reference rates" ???????????????}, ???????????????"BillingWeight": { ???????????????????"UnitOfMeasurement": { ???????????????????????"Code": "LBS", ???????????????????????"Description": "Pounds" ???????????????????}, ???????????????????"Weight": "1.0" ???????????????}, ???????????????"TransportationCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "47.36" ???????????????}, ???????????????"BaseServiceCharge": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"ServiceOptionsCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"TotalCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "47.36" ???????????????}, ???????????????"NegotiatedRateCharges": { ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"TotalCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "22.69" ???????????????????} ???????????????}, ???????????????"GuaranteedDelivery": { ???????????????????"BusinessDaysInTransit": "1", ???????????????????"DeliveryByTime": "4:30 P.M." ???????????????}, ???????????????"RatedPackage": { ???????????????????"TransportationCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "47.36" ???????????????????}, ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "36.79" ???????????????????}, ???????????????????"ServiceOptionsCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"ItemizedCharges": [ ???????????????????????{ ???????????????????????????"Code": "376", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "3.95", ???????????????????????????"SubType": "Rural" ???????????????????????}, ???????????????????????{ ???????????????????????????"Code": "375", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "6.62" ???????????????????????} ???????????????????], ???????????????????"TotalCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "47.36" ???????????????????}, ???????????????????"NegotiatedCharges": { ???????????????????????"BaseServiceCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "16.56" ???????????????????????}, ???????????????????????"TransportationCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "22.69" ???????????????????????}, ???????????????????????"ServiceOptionsCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "0.00" ???????????????????????}, ???????????????????????"TotalCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "22.69" ???????????????????????}, ???????????????????????"ItemizedCharges": [ ???????????????????????????{ ???????????????????????????????"Code": "376", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.96", ???????????????????????????????"SubType": "Rural" ???????????????????????????}, ???????????????????????????{ ???????????????????????????????"Code": "375", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "3.17" ???????????????????????????} ???????????????????????] ???????????????????}, ???????????????????"Weight": "1.0", ???????????????????"BillingWeight": { ???????????????????????"UnitOfMeasurement": { ???????????????????????????"Code": "LBS", ???????????????????????????"Description": "Pounds" ???????????????????????}, ???????????????????????"Weight": "1.0" ???????????????????} ???????????????} ???????????}, ???????????{ ???????????????"Service": { ???????????????????"Code": "14", ???????????????????"Description": "" ???????????????}, ???????????????"RatedShipmentAlert": { ???????????????????"Code": "110971", ???????????????????"Description": "Your invoice may vary from the displayed reference rates" ???????????????}, ???????????????"BillingWeight": { ???????????????????"UnitOfMeasurement": { ???????????????????????"Code": "LBS", ???????????????????????"Description": "Pounds" ???????????????????}, ???????????????????"Weight": "1.0" ???????????????}, ???????????????"TransportationCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "86.43" ???????????????}, ???????????????"BaseServiceCharge": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"ServiceOptionsCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"TotalCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "86.43" ???????????????}, ???????????????"NegotiatedRateCharges": { ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"TotalCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "85.28" ???????????????????} ???????????????}, ???????????????"GuaranteedDelivery": { ???????????????????"BusinessDaysInTransit": "1", ???????????????????"DeliveryByTime": "10:00 A.M." ???????????????}, ???????????????"RatedPackage": { ???????????????????"TransportationCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "86.43" ???????????????????}, ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "70.40" ???????????????????}, ???????????????????"ServiceOptionsCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"ItemizedCharges": [ ???????????????????????{ ???????????????????????????"Code": "376", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "3.95", ???????????????????????????"SubType": "Rural" ???????????????????????}, ???????????????????????{ ???????????????????????????"Code": "375", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "12.08" ???????????????????????} ???????????????????], ???????????????????"TotalCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "86.43" ???????????????????}, ???????????????????"NegotiatedCharges": { ???????????????????????"BaseServiceCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "70.40" ???????????????????????}, ???????????????????????"TransportationCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "85.28" ???????????????????????}, ???????????????????????"ServiceOptionsCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "0.00" ???????????????????????}, ???????????????????????"TotalCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "85.28" ???????????????????????}, ???????????????????????"ItemizedCharges": [ ???????????????????????????{ ???????????????????????????????"Code": "376", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.96", ???????????????????????????????"SubType": "Rural" ???????????????????????????}, ???????????????????????????{ ???????????????????????????????"Code": "375", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "11.92" ???????????????????????????} ???????????????????????] ???????????????????}, ???????????????????"Weight": "1.0", ???????????????????"BillingWeight": { ???????????????????????"UnitOfMeasurement": { ???????????????????????????"Code": "LBS", ???????????????????????????"Description": "Pounds" ???????????????????????}, ???????????????????????"Weight": "1.0" ???????????????????} ???????????????} ???????????}, ???????????{ ???????????????"Service": { ???????????????????"Code": "59", ???????????????????"Description": "" ???????????????}, ???????????????"RatedShipmentAlert": { ???????????????????"Code": "110971", ???????????????????"Description": "Your invoice may vary from the displayed reference rates" ???????????????}, ???????????????"BillingWeight": { ???????????????????"UnitOfMeasurement": { ???????????????????????"Code": "LBS", ???????????????????????"Description": "Pounds" ???????????????????}, ???????????????????"Weight": "1.0" ???????????????}, ???????????????"TransportationCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "35.61" ???????????????}, ???????????????"BaseServiceCharge": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"ServiceOptionsCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "0.00" ???????????????}, ???????????????"TotalCharges": { ???????????????????"CurrencyCode": "USD", ???????????????????"MonetaryValue": "35.61" ???????????????}, ???????????????"NegotiatedRateCharges": { ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"TotalCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "17.40" ???????????????????} ???????????????}, ???????????????"GuaranteedDelivery": { ???????????????????"BusinessDaysInTransit": "2", ???????????????????"DeliveryByTime": "12:00 Noon" ???????????????}, ???????????????"RatedPackage": { ???????????????????"TransportationCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "35.61" ???????????????????}, ???????????????????"BaseServiceCharge": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "26.68" ???????????????????}, ???????????????????"ServiceOptionsCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "0.00" ???????????????????}, ???????????????????"ItemizedCharges": [ ???????????????????????{ ???????????????????????????"Code": "376", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "3.95", ???????????????????????????"SubType": "Rural" ???????????????????????}, ???????????????????????{ ???????????????????????????"Code": "375", ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "4.98" ???????????????????????} ???????????????????], ???????????????????"TotalCharges": { ???????????????????????"CurrencyCode": "USD", ???????????????????????"MonetaryValue": "35.61" ???????????????????}, ???????????????????"NegotiatedCharges": { ???????????????????????"BaseServiceCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "12.01" ???????????????????????}, ???????????????????????"TransportationCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "17.40" ???????????????????????}, ???????????????????????"ServiceOptionsCharges": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "0.00" ???????????????????????}, ???????????????????????"TotalCharge": { ???????????????????????????"CurrencyCode": "USD", ???????????????????????????"MonetaryValue": "17.40" ???????????????????????}, ???????????????????????"ItemizedCharges": [ ???????????????????????????{ ???????????????????????????????"Code": "376", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.96", ???????????????????????????????"SubType": "Rural" ???????????????????????????}, ???????????????????????????{ ???????????????????????????????"Code": "375", ???????????????????????????????"CurrencyCode": "USD", ???????????????????????????????"MonetaryValue": "2.43" ???????????????????????????} ???????????????????????] ???????????????????}, ???????????????????"Weight": "1.0", ???????????????????"BillingWeight": { ???????????????????????"UnitOfMeasurement": { ???????????????????????????"Code": "LBS", ???????????????????????????"Description": "Pounds" ???????????????????????}, ???????????????????????"Weight": "1.0" ???????????????????} ???????????????} ???????????} ???????] ???} }
- This reply was modified 5 months, 3 weeks ago by iLiaFresco.com.
Hi @iliafrescocom,
thank you for the request and response.
Select a different value in the pickup type settings and check if the rates are correct.Best regards
Grzegorzactually i did that and the most accurate is “Not Set” – the suggested in tool tip “one time” and “customer counter” is the most Inaccurate though….
- This reply was modified 5 months, 3 weeks ago by iLiaFresco.com.
Can you paste the entire checkout page screen with UPS rates and the UPS calculator screen with prices?
As you can see – its totally random… not a single match…
This is with pickup type “not set”? Please add screens with other pickup type values.
As we haven’t got any replies, I’m marking this topic as resolved for now.
If you have any additional questions, please let us know, we’ll be happy to help.?
?Best regards,
Grzegorzthere is a problem you did not solve, There is no difference what i select – it ignores “negotiated rates” off setting for the ground option
After changing the shipping method settings, do you just refresh the page or do you also change something in the shipping address?
I did refresh the page and no,i did not change anything. Actually is did a “control sample” – used 2 separate browsers to see if anything changes – in firefox logged in as admin and in chrome as a guest.
I really dont like this:
Look at customer shipping charge – $209
and look at my charge in ups account $263!!
this is terribly wrong!
Hello,
Our plugin shows the rates exactly as they come from the UPS API. Once they are fetched, they are not modified later at any point. If they come like this, according to the UPS API request and response you’ve pasted, it means that these discrepancies apparently occur earlier, directly within the UPS API and it seems that they are not related to how the plugin itself works.
Therefore, I believe that the issue might be related to your UPS account and in such circumstances I’m afraid that contacting the UPS support may be required to find out what’s wrong there.
Kind regards,
Lukeit was working perfectly on old API (before oath).once i switched (as you requested) that started!
Is there a chance you could create a staging site that is an exact 1:1 copy of your store? In such circumstances, we could run some additional tests and take a closer look at the situation. If so, please contact us directly using the support form at https://octolize.com/support/.
Kind regards,
Luke
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