Pay Pal pay options is Grayed out

  • bemodesign

    (@bemodesign)


    6 months ago

    The pay option is grayed out and we can’t except payment. Please help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @bemodesign ,

    Thank you for reaching out.

    Here I can see the PayPal button which is functional and working fine. https://share.cleanshot.com/mvW6DF9T

    Am I missing something?

    It might be a caching issue. You can clear the cache, including any caching plugin on your site and clear the browser cache as well.

    Let me know if it works.

    Regards,

    Hey there, @bemodesign! Thanks for contacting us. I’m happy to help you.

    I was also able to see the PayPal button on the checkout page on your website, so as mentioned, this might be a caching issue.

    Having said that, please note that this forum is exclusive for issues and questions related to WooCommerce Core plugin. So, if you are using another plugin to add PayPal to your website, the best place to get help with it would be the support forum of that plugin. ??

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

Viewing 2 replies - 1 through 2 (of 2 total)
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