WooCommerce app login issue

  • Resolved mawebdesignuk

    (@mawebdesignuk)


    5 months, 3 weeks ago

    Hello

    Im trying to use the mobile “WooCommerce app”

    But i keep getting an error when logging in, any idea how i can allow logins via the app??

    When Wordfence is disabled, i can login fine with no issues!

    Thanks for your support ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @mawebdesignuk, thank-you for your question!

    Most cases of mobile app issues we’ve seen have been because the WordPress app does not support Application Passwords, and can’t send Login Security information such as reCAPTCHA/2FA with each request.

    Some users have reported that changing the Wordfence > All Options > Disable WordPress application passwords setting has helped the WooCommerce app to run as expected.

    Let us know how you get on,
    Peter.

    Thread Starter mawebdesignuk

    (@mawebdesignuk)

    Yes that worked, thank you for your help

    This solution worked for us too. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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