[Solved] HELP!! Giant unstyled cookie banner at top of website!

  • Resolved MrMattEastwood

    (@mrmatteastwood)


    6 months ago

    Hello Complianz team,

    I did a full update on https://www.evangelische-kirche-koenigstein.de/ yesterday (12 plugins + the Bricks theme) and since then, after accepting all cookies on the cookie banner, when one navigates the website, a giant unstyled version of the cookie banner appears at the top of every page. In addition, the “Manage Consent” tab that should appear at the bottom no longer shows up.

    This happens with the caching plugin, WP-Optimize, enabled or disabled. I tried disabling all other plugins, too, to no avail.

    Video: https://youtu.be/cqNSEqFFoGg

    Since our client is watching this website closely at the moment, I have set the class .complz-dismissed to display: none;, so you’ll need to disable that CSS declaration in dev tools to see the issue.

    Any help would be greatly appreciated. This is extremely urgent because the website is not GDPR compliant like this. Happy to provide a login.

    Thanks!
    Matt.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter MrMattEastwood

    (@mrmatteastwood)

    Update: I went through my plugins again and now discovered that Bricksforge is causing the issue. Will report it to them.

    Plugin Support daniub

    (@daniub)

    Thank you for your feedback!

Viewing 2 replies - 1 through 2 (of 2 total)
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