Conflict with Divi Pixel module after update to 7.0.5.

  • Resolved dennyh00w

    (@dennyh00w)


    6 months, 1 week ago

    There is a conflict after the update to version 7.0.5 that is preventing content to be shown.

    It’s specific content that is created with the Divi Pixel toggle module. This is a module where you can toggle between content you created in the Divi Library – in this case two different contact forms.


    I now switched back to an earlier version of the plugin so you can’t see the issue, but on the page you can see the module in action. When on version 7.0.5, the entire content blocks of the toggle button are not shown.

    • This topic was modified 6 months, 1 week ago by dennyh00w.

    The page I need help with: [log in to see the link]

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  • Plugin Support daniub

    (@daniub)

    Hi,

    thank you for reaching out to us.

    Can you please shown us an URL where the issue is clearly reproducible?

    Would you mind explaining the way you create the contact form? are you using common third party tools (like hubspot for example) or something that may be blocked by the CMP because it is a tool that require it?

    Can you also show us a video of the issue and specific steps to reproduce it?

    I would recommend to test if the problem persists with Complianz as the sole activated plugin & with a default WordPress theme.?
    If this works, re-enable plugins & theme one by one and keep testing until it stops working again, at which point you’ll know exactly which one was the culprit.?

    Hope this helps

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