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Resolved
(@mikeazdon)
I have been getting this fatal error message on the backend of WordPress for Woo Commerce ever since I installed. It still appears to operate and function correctly on the front end even after I integrated it with Printify so I could still potentially operate via Printify but I’d still like to have access to the settings and setup for Woo Commerce.
Fatal error changes to a different line in a different file on page refresh but it always appears to be an “Out of Memory” type of message. I checked with my host and I have 512M of available PHP memory on my site. I also updated my wp-config.php file to use all 512M of that memory and still get the fatal error messages.
Any help is appreciated.
Error Log:
` WordPress Environment

WordPress address (URL): https://www.thealderfiles.com
Site address (URL): https://www.thealderfiles.com
WC Version: 8.9.1
REST API Version: ? 8.9.1
Action Scheduler Version: ? 3.7.4
Log Directory Writable: ?
WP Version: 6.5.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: – Server Environment

Server Info: Apache
PHP Version: 7.4.10
PHP Post Max Size: 20 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.6.51-91.0-log
Max Upload Size: 20 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.9.1
WC Database Prefix: wp_hcqy_
Total Database Size: 36.48MB
Database Data Size: 29.29MB
Database Index Size: 7.19MB
wp_hcqy_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_hcqy_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_hcqy_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_actionscheduler_actions: Data: 1.52MB + Index: 0.78MB + Engine InnoDB
wp_hcqy_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_actionscheduler_logs: Data: 0.20MB + Index: 0.19MB + Engine InnoDB
wp_hcqy_ai1ic: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_aiowps_failed_logins: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_aiowps_global_meta: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_aiowps_login_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_hcqy_cubeportfolio: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_cubeportfolio_items: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_hcqy_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_mailpoet_automation_runs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_hcqy_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_hcqy_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_newsletters: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_hcqy_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_hcqy_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_hcqy_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_hcqy_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_hcqy_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_hcqy_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB
wp_hcqy_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_options: Data: 9.13MB + Index: 0.16MB + Engine InnoDB
wp_hcqy_postmeta: Data: 2.47MB + Index: 1.95MB + Engine InnoDB
wp_hcqy_posts: Data: 2.50MB + Index: 0.31MB + Engine InnoDB
wp_hcqy_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_redirection_404: Data: 1.02MB + Index: 0.08MB + Engine InnoDB
wp_hcqy_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_hcqy_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_hcqy_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_revslider_sliders: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_revslider_sliders7: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_revslider_slides: Data: 1.45MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_revslider_slides7: Data: 0.27MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_revslider_static_slides: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_hcqy_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_hcqy_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_hcqy_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_hcqy_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_hcqy_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_hcqy_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_wpforms_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_wpforms_entry_fields: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_hcqy_wpforms_entry_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_hcqy_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_hcqy_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_hcqy_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hcqy_yoast_indexable: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wp_hcqy_yoast_indexable_hierarchy: Data: 0.03MB + Index: 0.05MB + Engine InnoDB
wp_hcqy_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcqy_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hcqy_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB Post Type Counts

attachment: 791
ctct_forms: 1
mailpoet_page: 1
nav_menu_item: 85
oembed_cache: 3
options: 14
page: 95
partners: 16
popup: 2
popup_theme: 8
portfolio: 105
post: 61
product: 2
product_variation: 30
resume: 4
revision: 310
services: 4
slider: 4
team: 4
testimonials: 11
wp_font_face: 33
wp_font_family: 12
wpcf7_contact_form: 13
wpforms: 2 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?Error messages should not be shown to visitors. Active Plugins (21)

Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.19
Alma Custom Post Types: by Naapo – 2.2.1
WP Image CAPTCHA: by WP Image CAPTCHA – 3.3.14
Contact Form 7: by Takayuki Miyoshi – 5.9.5
Cube Portfolio: by Mihai Buricea – 5.1
Envato Market: by Envato – 2.0.11
WP Armour - Honeypot Anti Spam: by Dnesscarkey – 2.1.22
Jetpack: by Automattic – 13.4.3
WPBakery Page Builder: by Michael M - WPBakery.com – 7.6
MailPoet: by MailPoet – 4.50.1
Meta Box: by MetaBox.io – 5.9.8
Pinterest for WooCommerce: by WooCommerce – 1.3.24
Printful Integration for WooCommerce: by Printful – 2.2.7
Redirection: by John Godley – 5.4.2
Redux Framework: by Team Redux – 4.4.17
Slider Revolution: by ThemePunch – 6.7.11
WooPayments: by Automattic – 7.6.0
WooCommerce Shipping & Tax: by WooCommerce – 2.5.7
WooCommerce: by Automattic – 8.9.1
WP Mail SMTP: by WP Mail SMTP – 4.0.1
WPForms: by WPForms – 1.8.8.3 Inactive Plugins (17)

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
Classic Editor: by WordPress Contributors – 1.6.3
Classic Widgets: by WordPress Contributors – 0.3
Cooper Plugin: by webRedox – 4.5.1
Copy & Delete Posts: by Inisev – 1.4.6
Hello Dolly: by Matt Mullenweg – 1.7.2
Maintenance: by WebFactory Ltd – 4.08
MOJO Marketplace: by Mike Hansen – 1.5.8
Perfect Images (Optimize, Rebuild, Replace, Thumbnails, Retina): by Jordy Meow – 6.5.6
PHP Settings: by Askupa Software – 1.0.6
Popup Maker: by Popup Maker – 1.18.5
Really Simple CAPTCHA: by Takayuki Miyoshi – 2.3
Use Any Font: by Dnesscarkey – 6.3.06
Widget Importer & Exporter: by ChurchThemes.com – 1.6.1
WordPress Importer: by wordpressdotorg – 0.8.2
WP Google Fonts: by Noah Kagan – 3.1.5
Yoast SEO: by Team Yoast – 22.7 Dropin Plugins ()

maintenance.php: maintenance.php Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: – Logging

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 102 KB WC Pages

Shop base: #3579 - /shop/
Cart: #3580 - /cart/
Checkout: #3581 - /checkout/
My account: #3582 - /my-account/
Terms and conditions: ? Page not set Theme

Name: Alma
Version: 2.5
Author URL: https://naapo.net/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? Templates

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: – WooPayments

Version: 7.6.0
Connected to WPCOM: Yes
WPCOM Blog ID: 199127719
Account ID: ? Not connected
Logging: Disabled Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
product-pre-publish-modal
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings
async-product-editor-category-field
launch-your-store

Daily Cron: ? Next scheduled: 2024-05-25 15:10:48 +00:00
Options: ?
Notes: 61
Onboarding: completed MailPoet

Sending Method: PHPMail
Send all site's emails with: Default WordPress sending method
Task Scheduler method: Action Scheduler
Cron ping URL: https://www.thealderfiles.com?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler

Complete: 1,361
Oldest: 2024-05-11 15:00:41 +0000
Newest: 2024-05-24 16:35:01 +0000

Failed: 2
Oldest: 2024-05-18 14:15:26 +0000
Newest: 2024-05-23 16:37:59 +0000

Pending: 18
Oldest: 2024-05-24 16:35:38 +0000
Newest: 2024-05-31 16:20:34 +0000 Status report information

Generated at: 2024-05-24 16:35:40 +00:00
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The page I need help with: [log in to see the link]
Viewing 1 replies (of 1 total)
ckadenge (woo-hc)
(@ckadenge)

9 months, 2 weeks ago

Hi there @mikeazdon,

The “Out of Memory” error typically occurs when a PHP script exhausts the maximum memory limit set. Even though 512M of PHP should be enough, it is possible something is taking up more memory than expected.

Have you tried disabling all plugins, only WooCommerce as the active plugin to see if the error persists? If it does, try switching to a default theme like Storefront and check if the error persists as well.

Let us know your findings.
Viewing 1 replies (of 1 total)
The topic ‘Can’t Access Home, Orders, or Customers on Backend’ is closed to new replies.